Operations Manager, Mannheim

Upway; Baden-Württemberg; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A leading electric mobility company is seeking an Operations Manager in Mannheim to oversee and optimize the operational flow within the warehouse. You will lead a team of associates, improve processes, and ensure exceptional customer experiences. Ideal candidates have a strong academic background and 1-3 years in operations. Fluency in German and English is required. This role offers equity shares and great learning opportunities in a fast-paced environment.

Leistungen

Equity shares in the form of stock options

Learning and growth opportunities

Fast-paced working environment

Qualifikationen

• 1-3 years of experience in Operations, Finance, or equivalent.
• Comfort with working in a fast-paced and changing environment.
• Attention to details and obsession for operational excellence.

Aufgaben

• Lead a team of warehouse associates and bike mechanics.
• Design, implement and improve processes to optimize customer experience.
• Manage relationships with suppliers, manufacturers and partners.

Kenntnisse

Fluency in German

Fluency in English

Strong communication skills

Leadership skills

Problem solving skills

Ausbildung

Degree in engineering, finance, logistics, business or similar

Jobbeschreibung

Operations Manager, Mannheim

Department: Operations

Employment Type: Full Time

Location: Mannheim

Reporting To: Head of expansion

Compensation: €55,000 - €75,000 / year

Description

Upway is hiring an Operations Manager among its Operations team in Mannheim. The Operations team’s role is to create the largest and highest-quality e-bike offering for Upway shoppers, by sourcing the best e-bikes, refurbishing them and delivering them to their new owner in a seamless customer experience.

The Operations Manager will be responsible for owning entire parts of operational flow, managing teams in our warehouse, building processes to optimize operations, analyzing data to understand and bridge gaps, and working closely with the rest of the company to provide best in class experiences to customers.

What you will do

• Lead a team of warehouse associates and bike mechanics (grow it to +100 FTE in 2 years)
• Design, build and own entire parts of the operational flow
• Be extremely customer centric in your decision making
• Deliver the best warehouse output, every day again
• Manage relationships with suppliers, manufacturers and partners
• Design, implement and improve processes to optimize customer experience and financial efficiency
• Set up tools and dashboards to get an accurate view on operations
• Work closely with the rest of the company to support an extremely fast paced growth and expansion
• Lead by example

What you will need

• Strong academic background in engineering, finance, logistics, business or similar
• 1-3 years of experience in Operations, Finance, or equivalent
• Fluency in German & English
• Possess strong communication and leadership skills, able to lead a team in a warehouse environment
• Superior problem solving skills; able to manage detail, establish root cause, and to analyse data
• Comfort with working in a fast-paced and changing environment
• Attention to details and obsession for operational excellence
• Readiness to be fully accountable for a complex operational scope
• Thrive on change and a dynamic environment. Inclined to operate with flexibility and to commit the extra step required to get the job done

Benefits

Upway operates in 8 countries in Europe and the US, with the support of prestigious investors including Sequoia Capital, Global Founders Capital and Exor. It holds an exceptional team of talented people who thrive in fast paced environments and who are dedicated to the mission: Making electric mobility accessible to everyone.

• You will receive equity shares in the form of stock options
• You will operate in an environment, where you can take as much responsibility as you are able to handle. This will present great learning and growth opportunities.
• You’ll work in a fast paced environment, where we favor quick decision making and getting things done
• You’ll work on a great product. Electric and sustainable mobility will be ever present in your day-to-day, and you’ll become an expert in these topics.