Customer Service jobs in United States

What We Do

We pride ourselves in our resourcefulness and work on a variety of initiatives. On any given day, our work could include advising a company on a cross-border merger, structuring the initial public offering of a subsidiary, refinancing an outstanding bond and more. As a division, our strategic objectives include:

1. To be the world's preeminent investment bank - trusted advisor, financier and risk manager for our clients on their most important transactions
2. Build long-term relationships with clients and bring them world-class execution by "delivering the firm" over time
3. Drive superior returns for our stakeholders
4. Be the employer of choice for all career levels by providing a highly dynamic, meritocratic, diverse and rewarding workplace

YOUR IMPACT

Are you passionate about working in a team environment, helping your team achieve the best results, keeping people focused and on track, and making things happen? We are looking for an administrative professional to join the Investment Banking team based in Munich.

Duties

This role is for a full-time assistant to support a team of investment bankers in the Munich office.

1. Proactive diary management for busy investment bankers
2. Arranging travel; organizing and providing complex travel logistics support
3. Liaising with internal and external stakeholders to organize client meetings and full trip agendas
4. Processing expenses and invoices in a timely manner
5. Arranging internal and client meetings on and off the GS campus - booking of conference rooms and catering, registering guests, ensuring materials organized
6. Adhering to Compliance regulations and gaining the relevant approvals
7. General team admin including photocopying, printing, attendance tracking, phone answering and relaying messages
8. Act as an integral member of the team; maintaining a high level of awareness of current priorities and support required
9. Regularly facilitate knowledge sharing within the team and ensure relevant information is disseminated accordingly
10. Involved in client event organization
11. Flexibility to support assistant colleagues and cover when necessary

Skills & Experience required

1. Prior experience as an assistant, or in an administrative and/or customer service role
2. Solid organizational skills - ability to multi-task and prioritize effectively
3. Strong attention to detail
4. Excellent interpersonal skills and teamwork; ability and willingness to work collaboratively amongst assistant team based both locally and globally.
5. Ability to communicate clearly, concisely and confidently
6. Proactivity - ability to take initiative, follow up where necessary without prompting and seek clarification when needed
7. Strong work ethic with a positive attitude and growth mindset
8. Ability to work well under pressure and stay professional in a busy environment
9. Discretion - ability to handle sensitive matters confidentially at all times
10. Microsoft Office skills (Outlook, Word, Excel)
11. Fluent German and English