Customer Service jobs in Germany

Are you a motivated sales person with a knack for building relationships and simplifying complex ideas

Are you an excellent communicator and a strategic thinker who can bridge the gap between technical or complex business concepts and stakeholders with varied levels of expertise

Great if you have answered yes to both of those then we are looking for you.

You could join the worlds leading retail network connecting trading partners around the globe to optimize supply chain operations for all retail partners. They support data-driven partnerships with innovative cloud technology customer-obsessed service and accessible experts so their customers can focus on what they do best. To date more than 120000 companies in retail grocery distribution supply and logistics have chosen Our Client as their retail network.

The Associate Account Executive is a pivotal direct sales role responsible for contacting leads generated by the internal sales team within the Retail Industry. You will be instrumental in maximizing the opportunity of the retailer partner programs. Working as part of a collaborative account team you will lead and drive new potential sales cross-selling and up-selling opportunities while providing real-time updates and maintaining strong customer satisfaction.

The role is open for the fresh graduates as well.

This is a hybrid role in Germany. At least 5 days a month at the European HQ office (Breukelen The Netherlands) are required. The ideal Candidate should be located within 2-3 hours from the Breukelen office.

• Efficiently executing on retailer-directed leads investigating each Suppliers current technical environment and prescribing the best solution to meet their needs.
• Serving as a consultant to the Supplier community acting as an extension of our retail partners by clearly communicating their value proposition the why timelines and requirements.
• Driving maximum adoption of agreements from Retail customer vendors as part of coordinated time-sensitive campaigns.
• Proactively calling prospective and existing customers utilizing a consultative sales approach to uncover new sales opportunities including initiating cold calls.
• Skillfully working through supplier objections or barriers effectively conveying feedback to the Retailer as needed.
• Partnering with internal account teams to maximize future up-sell and cross-sell opportunities with Suppliers (ranging from small businesses to enterprise-level accounts).
• Rapidly adopting and applying any new Community program strategies and initiatives.
• Maintaining meticulous documentation of all activity including key findings progress insights and pipeline velocity in .
• Providing timely and frequent feedback on program quality to ensure appropriate management of Retailer expectations escalating known or anticipated issues and complications promptly.
• Completing all customer outrches (calls and emails) within expected timelines adhering to program dates and team Service Level Agreements (SLAs).

• Education / Experience : Bachelors degree OR a combination of some post-secondary education plus relevant professional experience in a Sales role (e.g. outside sales inside sales retail sales telemarketing).
• Excellent interpersonal written and verbal communication and customer engagement skills.
• Fluent level of English and German
• Process-focused with a close and meticulous attention to detail.
• Demonstrable behaviors around integrity curiosity engagement self-driven initiative collaboration relationship building customer engagement / support and leadership expectations.

• 1 years of experience selling (outside sales inside sales retail sales telemarketing).
• Proficiency in more than one of the following languages : Dutch orFrench or Spanish.
• Proven competence with Microsoft Office (Word Excel PowerPoint Outlook) and

A competitive compensation package (base salary commission)

A company laptop and phone

Hybrid role

Sounds interesting Send us your CV by applying to this page

The provision of personal data by you is fully voluntary and the basis for their processing is your consent. We have prepared some necessary information you can find in document : Information regarding the processing of your personal data. There you will find how your Personal Data is being processed and what your rights are in connection to this.

The personal data will be processed by Sowelo Consulting spółka z ograniczoną odpowiedzialnością with its registered seat in Cracow (LLC) registered in National Court Register (KRS) under no. our Employees and Subcontractors (jointly referred to as the Company).

/ October 1 2025 Sowelo Consulting spółka z ograniczoną odpowiedzialnością spółka komandytowa ( limited partnership with KRS no. ) merged with Sowelo Consulting spółka z ograniczoną odpowiedzialnością ( limited liability company with KRS no. ). As of the merger date all existing rights and obligations of the limited partnership were transferred to the limited liability company based on the principle of general succession. /

Sowelo Consulting sp. z o.o. (LLC) is entered in the register of employment agencies under the number : 35288

Our candidate selection process relies entirely on human judgment. We explicitly avoid using automated screening algorithms or AI-driven scoring systems for any part of the assessment. Every single profile is reviewed personally by our experienced recruiters ensuring a thorough and unbiased consideration of your fit.

IT Recruitment Poland Executive Search Recruitment Process Outsourcing

Required Experience :

Junior IC

Business Development,Customer Service,Revenue Growth,ABC Analysis,Account Management,Communication,CRM,Excel,Salesforce,PMP,Customer Relationships,Business Relationships,Sales Goals,Sales Process,CPA

Employment Type : Full-Time

Experience : years

Vacancy : 1