Business Operations Partner D/A/CH

Dentsply Sirona; Elz; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global leader in medical devices is seeking a Business Operations Partner (m/f/d) for the D/A/CH region based in Germany. In this role, you will ensure smooth commercial operations, maintain data accuracy in ERP and CRM systems, and support sales teams. Candidates must have a Bachelor's degree, several years of relevant experience, and fluency in German and English. Competitive compensation and benefits are offered, alongside a supportive working environment.

Leistungen

Attractive compensation package

Company benefits

Egym company fitness subsidy

Pleasant working atmosphere

Solid training

Qualifikationen

• Several years of professional experience in commercial operations, business support, or data management.
• In-depth experience with ERP and CRM systems.
• Strong problem-solving skills.

Aufgaben

• Maintain customer master data in ERP system.
• Support sales teams with reporting and analysis.
• Collaborate with finance and sales for forecasting.

Kenntnisse

ERP and CRM systems

Sales and customer service

Analytical skills

Attention to detail

English and German proficiency

Ausbildung

Bachelor's degree in business administration or related field

Tools

Excel

Power BI

Jobbeschreibung

Requisition ID: 81932

Wellspect Healthcare is a leading global provider of innovative medical devices that help people suffering from urinary retention or chronic constipation. More than 1 000 employees around the world are dedicated to making a difference to people who need our products and services. Wellspect is one of the worlds’ leading manufacturers of intermittent urinary catheters, with LoFric® as the most known brand. As a help to those with chronic or severe constipation Wellspect has developed what likely is the world’s most advanced irrigation system, Navina™, combining a high degree of user convenience, clinical effectiveness and connectivity into one smart system. Wellspect strives to become climate neutral and leave the smallest possible environmental footprint. The company, with headquarters in Mölndal, Sweden, is present in more than 30 countries, and part of Dentsply Sirona, the worlds’ largest manufacturer of professional dental technologies. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. Visit www.wellspect.com and www.dentsplysirona.com for more information.

For Wellspect and the Continence Care division, we are looking for a

Business Operations Partner D/A/CH (m/f/d)

As a Business Operations Partner (m/f/d) Commercial, you will support the commercial organization on a daily basis by ensuring the smooth operation of important systems and processes. The focus of this position is on ensuring data accuracy in ERP and CRM systems, assisting with reporting and analysis, and supporting the implementation and improvement of commercial processes. Working closely with cross‑functional teams, you will help ensure that the sales teams have the tools, data, and operational support they need to do their jobs effectively.

Your role:

• Maintain accurate and complete customer master data in the ERP system, coordinating updates and corrections as needed
• Collaborate with customer service and finance to resolve operational issues related to order‑to‑cash processes.
• Serve as the local point of contact for ERP‑related questions, supporting users and escalating system issues when necessary.
• CRM administration and user support
• Act as a local CRM superuser and first‑line support for commercial teams.
• Monitor data quality and completeness in CRM, flag inconsistencies, and assist with remediation efforts.
• Create regular reports and dashboards to support sales and marketing teamsAssist in analysing sales performance, customer activities, and commercial KPIs.
• Collaborate with finance and sales teams to support forecasting and performance monitoring.
• Support commercial processes
• Provide operational support for commercial initiatives such as segmentation, targeting, and territory planning.
• Assisting with the setup and tracking of incentive plans and performance metrics.

Your profile:

• Bachelor's degree in business administration, economics, information systems, engineering, or a related field
• Several years of professional experience as a business analyst, commercial controller, or in a comparable position in commercial operations, business support, or data management
• In‑depth experience with ERP and CRM systems
• Experience in sales, customer service, or finance
• Confident use of ERP and/or CRM systems in a business environment
• Understanding of commercial processes such as pricing, order management, and handling customer data
• In‑depth knowledge of reporting tools (e.g., Excel, Power BI)
• Fluent German and English skills (spoken and written)
• Strong attention to detail and commitment to data accuracy, as well as analytical and problem‑solving skills

What we offer you:

• An attractive compensation package
• Company benefits
• Egym company fitness subsidy
• A motivated team and a pleasant working atmosphere
• Independent work
• Solid training for the perfect start

Dentsply Sirona is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to [e-mail]. Please be sure to include “Accommodation Request” in the subject.

For California (USA) Residents:

We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).

The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).

For additional details and questions, contact us at [e-mail]