Barista

Cobra Coffee; Dortmund; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A partner coffee company in Dortmund is seeking enthusiastic individuals to join as baristas. You'll deliver exceptional customer service, prepare high-quality beverages, and ensure a welcoming environment. The role offers comprehensive training and opportunities for advancement, making it an exciting opportunity for those who enjoy creating meaningful customer interactions. Flexibility in working hours, including mornings and weekends, is required.

Leistungen

28 days holiday including Bank Holidays

Unlimited brewed coffee on shift

Discounts on beverages and food items

Life insurance

Career progression opportunities

Qualifikationen

• Passion for delivering high-quality customer service and creating genuine connections.
• No prior experience required; enthusiasm and willingness to learn are essential.

Aufgaben

• Provide quality beverages and food products according to standards.
• Support store procedures and assist during high volume periods.
• Maintain a clean and organized workspace.

Kenntnisse

Customer service

Team collaboration

Communication

Jobbeschreibung

Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you'll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products.

You'll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We're a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.

What we offer

• 28 days holiday a year (including Bank Holidays)
• Unlimited brewed coffee & English breakfast tea on shift
• Discounts on hand‑crafted beverages and food items during your shift
• 30% discount on bottled beverages and impulse items during your shift
• One £1.50 food item per shift on selected products
• Whilst not working you're able to receive a 30% discount on all food, beverages, merchandise & gifts
• 30% green apron discount across wider participating Starbucks stores
• Third‑party discounts including 20% in Southern Co‑op food stores
• Life insurance
• Comprehensive training including coffee knowledge and access to Starbucks Global Academy
• Career progression because we actively promote internally

What to expect

You don't need previous experience to join us as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job – you are creating genuine moments of connection with our customers and making a difference to their day, through creating hand‑crafted delicious beverages and building relationships with our customers by getting to know their favourite drink. The best part about this role is that no two days are ever the same, and working as a barista could include:

Responsibilities

• Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards
• Supporting with store procedures including opening or closing the store, cash handling, and safety and security
• Supporting your fellow partners during periods of high volume to keep the store operating
• Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
• Delivering legendary customer service to all customers by acting with a customer‑comes‑first attitude and creating genuine connections
• Maintaining a clean and organised workspace for your customers and partners

Given the nature of our stores, our working hours could include early mornings, evenings, and weekends.

So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.

What is our process?

Application > CV review > Telephone interview > Provide right to work documentation > Interview and in‑store experience > Offer and onboarding