Customer Service Specialist

Oy Medix Biochemica Ab; Wangen im Allgäu; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading innovator in bioscience solutions is seeking a Customer Service Specialist in Wangen, Germany. The ideal candidate will manage customer orders, serve as a main contact for clients, and ensure smooth operations by coordinating with transport providers. Required skills include customer service experience, knowledge of shipping practices, IT proficiency, and fluency in both German and English. Join a small, well-functioning team dedicated to innovation and quality.

Leistungen

International work environment

Growth and development opportunities

Supportive team setting

Qualifikationen

• Experience in customer service and order management or equivalent tasks.
• Knowledge of packaging, shipping, and cargo practices.
• Strong IT and system skills.
• Excellent communication and organizational skills.
• Fluency in German and English.

Aufgaben

• Manage national and international customer orders and accounts.
• Act as the interface between customers and the company.
• Coordinate services, pick-ups, and exports with transport providers.
• Receive and ship goods in compliance with quality and safety standards.
• Support general office administration and organization.

Kenntnisse

Customer service experience

Order management

Knowledge of packaging practices

Strong IT skills

Excellent communication skills

Fluency in German

Fluency in English

Tools

ERP systems

CRM systems

Jobbeschreibung

Are you passionate about delivering exceptional customer experience and ensuring smooth operations? Join CANDOR Bioscience GmbH, a leading innovator in bioscience solutions, as a Customer Service Specialist and become a key part of our international team.

Location: Wangen, Germany
Company: CANDOR Bioscience GmbH, part of Medix Biochemica

What You’ll Do

• Manage national and international customer orders and accounts

• Act as the interface between customers and the company

• Coordinate the services, pick‑ups and exports with transport service providers

• Receive and ship goods in compliance with quality and safety standards

• Use ERP and CRM systems

• Support general office administration and organization

• Collaborating closely with Medix Biochemica HQ in Finland and other sites around the world

What We’re Looking For

• Experience in customer service and order management or equivalent tasks

• Knowledge of packaging, shipping, and cargo practices

• Strong IT and system skills

• Excellent communication and organizational skills

• Fluency in German and English

Why Join Us?

• Work in an international environment but in a small and well‑functioning local team

• Be part of a company committed to innovation and quality with growth mindset

• Opportunity to learn and develop your skills in a supportive setting