Spa à Canada

GuestActivities Manager

Rate of Pay: Salary

THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.

Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699

Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!

Reporting to the Front Office Manager, the primary responsibilities are:

• Lead, train, develop and schedule the Guest Activities & Pool team
• Organization, and execution of all guest recreational activities - including but not limited to program and process development, purchasing of supplies, Banquet Event Orders and revenue/expense accountability
• Coordinate permit for guiding activities and special events with Parks Canada
• Create strategic marketing for programs and events according to selling strategy
• Prepare and deliver value added activities, such as: nature walks, crafts, games, and mountain themed activities for the benefit of our guests
• Oversee the Guest Activities and Pool department including maintaining staffing levels and operational procedures.
• Develop key partnerships with local and valley partners as it relates to Family Activities ie: Boundary Ranch, Canadian Rockies Rafting etc.
• Develop an annual activity plan to ensure the execution of specialty themed festival weekends activities and recreational programming including Easter, Family Day, Christmas, Senior, Labour Day, Victoria Day events etc.
• Forecasting and budgeting for all Guest Activities & Pool including revenue, expenses, entertainment, supplies and labour.
• Communicate information in a timely manner to the hotel and partners.
• Hold pre-con meetings to ensure all department heads are knowledgeable about the festival long weekends, as well as ensuring the seamless execution of events
• Assist in the creation of informative package brochures
• Develop children programs, childcare services and babysitting agency partnerships
• Inspect all Guest Activities and pool areas, ensuring they are well-maintained, clean, safe, and fully prepared for daily operation, including overseeing the upkeep of the Children’s Creative Centre to maintain a secure and child-friendly environment.
• Assists in planning itineraries for VIP guests and being their point of contact at the property.
• Work closely with the Front Office leadership, F&B and Concierge teams to align daily activities, identify revenue opportunities, and track guest demand and participation trends across all programs.

• A University Degree or College Diploma in Recreation, or Educational field / or 2 years of similar field experience preferred
• Strong Team player with proven leadership, and exceptional communication skills
• Must be highly energetic, self-motivated and able to make solid, strategic decisions
• An eye for detail and a vision for excellence
• Strong planning, multi-tasking and organizational skills
• Engaging, welcoming and empowering
• Enthusiastic about Guest Activities, creative, positive, and outgoing personality
• Passionate about delivery of child-oriented recreation programs
• Strong knowledge of activities and services offered in and around the Kananaskis Valley.
• Comfortable with common computer skills
• Experience in coaching and developing employees with strong performance management skills.
• Experience in sales and marketing or event planning would be an asset.

• Personal days: 5 per year after 90 days of continued full-time employment
• Food and Beverage discounts at ALL 6 of our dining outlets
• Growth and development opportunities, both personal and professional
• Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
• One meal per day in our employee cafeteria (taxable benefit)
• Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
• Shuttle access to Calgary and Canmore
• Health and Wellness benefits (some restrictions may apply)
• Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
• Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
• Discounted access to our Nordic Spa
• Discounted Ski Pass and Golf rates*
• Kananaskis Parks Pass*

Apply now or visit us to learn more information at www.livetheadventure.ab.ca

Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699

*Season Availability, subject to cut off dates.