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Join to apply for the Director of Communications role at The Canadian Nurses Protective Society (CNPS)

Join to apply for the Director of Communications role at The Canadian Nurses Protective Society (CNPS)

Direct message the job poster from The Canadian Nurses Protective Society (CNPS)

Human Resources Business Partner at The Canadian Nurses Protective Society (CNPS)

DIRECTOR, COMMUNICATIONS

ABOUT US :

The Canadian Nurses Protective Society (CNPS) provides legal advice, risk management services, legal assistance and professional liability protection related to nursing practice to over 150,000 eligible Canadian nurses across all Canadian provinces and territories. With the CNPS, you will enjoy a dynamic work environment, a collegial atmosphere and a rewarding career that provides opportunities for contributions at the leading edge of developments in the delivery of health care services in Canada.

SCOPE OF POSITION :

The Director, Communications is accountable for the creation and implementation of a strategic, multi-faceted communications program designed to build on and strengthen the Society’s role and reputation as a leader in its field. Skilled in change management and strategic communications, the Director supports the evolution of the membership structure, internally and with the broader membership. The Director oversees the coordination, quality control and delivery of publications and video presentation of educational materials, devises guidelines and policies, and provides quality control for communications programs, social media, and other media activities.

The Director is also responsible for the day-to-day leadership of the communications team which includes a Communications Specialist, Education Specialist, and Communications and Education Coordinator.

As a member of the CNPS senior leadership team, the Director, Communications collaborates with colleagues across disciplines to shape the direction and growth of the organization, oversees internal communications and liaises with stakeholders on a range of matters relating to the provision of CNPS services.

KEY RESPONSIBILITIES :

• Develops the strategic communications plan to support the organization's mission, goals and objectives.
• Builds relationships and key partnerships with professional counterparts in related organizations and CNPS member organizations through strategic stakeholder engagement and initiatives.
• Partners with other departments within the Society to stay informed and abreast of new initiatives.
• Ensures alignment and consistency with communications strategies and ongoing initiatives.
• Administers the planning and timely delivery of all external communications activities, including establishing production timetables, review of registration materials, reviewing educational materials, and overseeing the distribution of materials.
• Oversees the review, production and distribution of all communications materials including releases, online content, monthly newsletters, registration guidance and other various educational materials.
• Directs the coordination of any CNPS presence at special events including conferences, press events, etc.
• Identifies opportunities to support and promote organizational initiatives by leading the development and rollout of communications programs and materials that create an awareness of activities both internally and externally.
• Develops, implements, and updates news media, public relations and corporate communications policies and guidelines.
• Oversees day-to-day operations of recurring and new communications initiatives and campaigns.
• Prepares monthly summary progress reports of ongoing activities and new initiatives.
• Assists CEO in responding to public requests for information from member organizations, government agencies, businesses, advocacy groups, media, and other associations; facilitates media interviews where required.
• Leads the hiring, training, coaching, and performance assessment of team members by providing constructive feedback and professional development opportunities in accordance with company policy; consults with Human Resources as appropriate.
• Ensures adherence to company policies and processes, including compliance with privacy laws and regulations.
• Participates in the development of the annual budget.

KEY COMPETENCIES :

Business Acumen : A creative and innovative thinker with the demonstrated ability to identify areas of change and operationalize.

Communication : An excellent communicator with proven negotiation and relationship-building skills, including the ability to communicate complex issues in plain language.

Leadership : A confident, decisive, and self-aware leader who consistently demonstrates reliability and commitment to a high level of quality in their work. Collaborative, inclusive, and team focused. Understands the intricacies of managing a team in a growing organization.

Project Management : Able to thrive in a fast paced, high-pressure environment while effectively managing changing and competing priorities.

Strategic Thinking and Decision Making : A strategic thinker with highly developed analytical and organizational skills who understands the business implications of stakeholder engagement and exercises good judgment in providing timely and practical advice.

REQUIREMENTS :

• University or college degree in communications-related field or an equivalent combination of relevant education and work experience in a similar role.
• Minimum of 5 years of related experience in a senior leadership capacity.
• Demonstrated project management, risk management, and financial management experience
• Proficiency with SharePoint and Microsoft Office Suite / 0365 (Outlook, Word, Excel, PowerPoint).
• Proficiency with social media platforms and analytics (Facebook, Instagram, LinkedIn).
• Ability and willingness to commute / relocate to Ottawa.

DESIRABLE :

• Fluency in both official languages, written and oral.
• Thorough understanding of the changing dynamics of the health care sector and knowledge of medico-legal terminology, healthcare and regulated health professional concepts.
• Experience with WordPress.
• Experience with the Adobe Creative Suite, including Photoshop and InDesign.
• Experience with crisis communications.
• Experience using databases or customer management systems (i.e. : Salesforce).

WHY CHOOSE THE CNPS?

What we offer

• Comprehensive health and wellness benefits
• Defined benefit pension plan : We are proud to participate in the Healthcare of Ontario Pension Plan (HOOPP), offering our eligible employees the security and peace of mind that comes with a defined benefit pension plan. We understand the importance of financial well-being and believe that a strong pension, like HOOPP, recognizes our employees and provides a stable foundation for their future as part of the overall compensation package.

Rewarding work in a collegial environment

• We work with purpose and value integrity, innovation, and collaboration.
• We embrace a culture of learning and inclusion, where employees feel they can bring their authentic selves to work every day.
• Enjoy a dynamic culture that includes social events and opportunities to get to know colleagues across departments.

HOW TO APPLY :

Please submit your cover letter and resume to [emailprotected] by 4pm June 18, 2025. In Apply applications will not be considered.

Your cover letter must clearly indicate your interest and demonstrate how your experience relates to this position. Please address your application for the attention of Ann Cousineau, HRBP.

We thank all candidates for their interest; however, only those candidates considered for an interview will be contacted.

The CNPS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Public Relations, Education, and Strategy / Planning

Legal Services

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