Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Responsibilities include but are not limited to the following:
- Client & Service Expert:
- Achieves individual sales goals
- Develops strong product knowledge across all categories
- Ensures exemplary customer service by delivering the ultimate Kate Spade experience
- Develops a personal clientele through effective use of selling skills, proactive outreach, and use of client book
- Building Brand Equity:
- Understands and communicates the Kate Spade aesthetic, brand philosophy, and lifestyle to customers
- Demonstrates interest and ability to work as part of a team
- Operational Excellence:
- Executes operational tasks as per company directives
- Accurately processes all POS transactions
- Adheres to and applies visual directives, ensuring store standards are maintained daily
Qualifications
- Physical Requirements:
- Available to work store schedule, including evenings and weekends
- Standing for extended periods
- Ability to safely lift boxes up to 40 pounds
- Comfortable climbing ladders
- Skills and Abilities:
- Professional selling skills and exceptional interpersonal skills
- Prior luxury goods experience preferred
- Proactive ability to multi-task and prioritize
- Works well in a team environment
Our Competencies for All Employees
- Courage: Provides direct and actionable feedback; faces issues promptly; not afraid of taking necessary negative actions.
- Creativity: Generates new, unique ideas; makes connections among unrelated notions; valued in brainstorming.
- Customer Focus: Meets customer expectations; uses customer feedback for improvements; builds trust and respect.
- Dealing with Ambiguity: Handles change effectively; makes decisions without full information; manages risk and uncertainty comfortably.
- Drive for Results: Consistently exceeds goals; top performer; results-oriented.
- Interpersonal Savvy: Builds relationships; uses tact and diplomacy; diffuses high-tension situations.
- Learning on the Fly: Learns quickly; open to change; analyzes successes and failures for improvement; enjoys challenges.
Our Competencies for All People Managers
- Strategic Agility: Anticipates future trends; creates strategic plans; articulates visions of possibilities.
- Developing Direct Reports and Others: Provides challenging tasks; discusses development; supports career goals; builds people.
- Building Effective Teams: Creates strong morale; fosters open dialogue; promotes teamwork and belonging.
Kate Spade is an equal opportunity employer committed to diversity. Employment decisions are based on qualifications without regard to protected characteristics. Visit www.katespade.com.
Benefits include health coverage, life and disability insurance, 401(k), paid time off, and employee discounts. For more details, Click Here - U.S Store Compensation & Benefits.