Political jobs in Canada

Project Manager – IT Solutions

Are you passionate about information technology and want to contribute to the mission of a company that supports its customers so they feel confident and secure about their future? As a Project Manager – IT Solutions, you will play a key role in developing and delivering innovative technology solutions that meet the organization's strategic needs.

This position is a great opportunity to showcase your project management and multidisciplinary team coordination skills, while fully realizing your potential within a caring and reliable company. Here, people and their development are at the heart of our concerns, fostering an environment conducive to collaboration and innovation.

As a Project Manager, you will play a key role in delivering strategic initiatives aimed at optimizing IA's Contact Centers. You will be responsible for planning, budget monitoring, and project coordination in collaboration with several business sectors and technology partners.

• Project planning, governance, and budget monitoring.
• Coordination of deliverables and estimation of IT efforts in collaboration with various teams and partners.
• Monitoring of budget requests and management of deadlines.

• Facilitation and coordination of synergies between multiple departments and business experts for the planning and prioritization of strategic initiatives.
• Organization of monthly follow-ups, support in exploratory work, and refinement of the initiative backlog.
• Follow-up on emerging requests and support for sectors in defining new functional requirements.

• Budget planning and management of project portfolios, finances, and authorizations using specialized tools (e.g., Planview).
• Monitoring of monthly invoices (consultants, licenses, support, etc.) and team organization (composition, arrivals, departures).
• Involvement in contract renewals, SOW (Statement of Work) management, license adjustments, and monthly capacity planning.

• Participation in supplier partnership committees and presentation of monthly reports.
• Monitoring of performance indicators and supplier compliance with processes.

• Approval of consultants' monthly hours and monitoring of administrative activities related to projects.

• Is known for their thoroughness, organizational skills, and ability to manage priorities in cross-functional teams.
• Stands out for their ability to learn quickly and their curiosity about new technologies and methods.
• Demonstrates a strong ability to explain technical concepts to a variety of audiences.
• Takes a customer-oriented approach, with political savvy and tact in their interactions.
• Has 2-3 years of experience in IT project management or a similar role.
• Has relevant training or experience in IT project management.
• Is proficient in project management tools.
• Has an intermediate level of English, as the person will be required to communicate with external suppliers and internal clients on a weekly basis.

• You’ll have a direct impact on improving the customer experience in our contact centers.
• A work environment where learning and development merge with a collective quest for excellence;
• A healthy, safe, equitable, and inclusive environment where potential can be freely expressed and developed;
• The opportunity to work in a hybrid work environment, supported by flexibility and access to inspiring and innovative workspaces. Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness and personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonuses, discounts on iA products, and more!

Apply now and take control of your career where your talent really counts!

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply—your place may be with us, and we want to get to know you!