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Title: Senior Associate Application and Infrastructure Operations

Requisition ID: 237037

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Global Identity & Access Management (GIAM), Engineering team is responsible for the integration of our established security controls pertaining to Identity and Access.

The IAM Senior Associate Application and Infrastructure Operations role is responsible for ensuring robust security and effective access control within the organization. In this role, you will support the implementation and maintenance of (IAM) processes, upholding compliance with security policies, and resolving access-related issues. Key responsibilities include overseeing code deployments outside regular business hours, serving as the primary escalation contact during pager duty, and collaborating with multiple teams to facilitate secure and efficient access to resources.

• Identity and Access Management (IAM) Operations: Support the lifecycle of user identities and access permissions by assisting with the creation, modification, and deactivation of accounts. Apply and follow role-based access control (RBAC) policies and help implement secure authentication protocols to ensure users have appropriate access across systems.
• Access Monitoring and Security Auditing: Participate in regular reviews and audits of user access to applications, infrastructure, and data, helping to identify anomalies and potential security risks. Assist with investigations into access-related incidents and work with cybersecurity teams to support timely resolution.
• Compliance and Policy Enforcement: Follow internal security policies, regulatory requirements, and industry best practices related to IAM in daily work. Contribute to the implementation and adherence of governance policies and standards across the infrastructure environment by following established procedures and reporting any concerns or gaps.
• Technical Support and Issue Resolution: Provide support for access-related issues, escalating complex IAM problems as needed. Work with cross-functional IT teams to troubleshoot and help resolve technical challenges affecting user access and system integrity.
• System Administration and Infrastructure Enhancement: Carry out the configuration, maintenance, and optimization of IAM systems and infrastructure components under guidance. Support the implementation of new features and updates through the organization's CI/CD pipeline, ensuring changes align with operational objectives and minimize disruption.
• Documentation and Knowledge Management: Maintain accurate documentation of IAM processes, access control configurations, system changes, and operational procedures as assigned. Ensure documentation is kept up-to-date and accessible to relevant stakeholders for audit and training needs.
• Cross-Team Collaboration and End-User Enablement: Collaborate with application, infrastructure, and cybersecurity teams to support the integration of access controls into enterprise systems. Provide training and guidance to end-users and technical teams on IAM protocols, tools, and best practices to encourage secure and efficient access management.

• Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).
• Minimum of 3–5 years of hands-on experience supporting IAM systems and access control processes in enterprise environments.
• Hands-on experience with enterprise-grade IAM tools such as SailPoint IdentityIQ, Active Directory, LDAP, and Privileged Access Management (PAM) solutions.
• Demonstrated experience in software development or scripting (e.g., Python, PowerShell, Java) to support IAM automation, integration, and customization efforts.
• Familiarity with security standards and regulations (e.g., NIST, GDPR, HIPAA).
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

• Industry certifications in IAM (e.g., CISSP, CISM, CompTIA Security+, CIAM) would be an asset.
• Demonstrated experience in software development or scripting (e.g., Python, PowerShell, Java) to support IAM automation, integration, and customization efforts.
• Fluency in Spanish is considered an asset
• Working knowledge of various Cloud platforms

• Diversity, Equity, Inclusion & Allyship-We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations- We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskillingthrough online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.