Position Title: Network Administrator
Department: Network and Operations
Location: Acheson, Edmonton, Alberta – Onsite
Salary Range: $80,000 – $100,000 per year
Hours: Full-time, 35 hours/week (Monday to Friday, 8:00 AM – 5:00 PM MT), with after-hours support as needed
Job Overview
We're looking for a skilled
Network Administrator to manage and support our IT systems, including networks, computers, phones, servers, and end-user devices. You’ll be the go-to person for IT support across multiple locations, helping users both remotely and onsite.
Key Responsibilities
- Monitor and respond to IT support requests
- Troubleshoot and resolve hardware, software, and network issues
- Set up and maintain PCs, mobile devices, printers, and conferencing tools
- Install and update software and system patches
- Support onboarding/offboarding processes
- Maintain inventory of IT assets and licenses
- Document issues, fixes, and procedures
- Manage LAN/WAN networks, firewalls, servers, and wireless systems
- Maintain virtual environments (VMware, Citrix)
- Investigate and respond to cybersecurity incidents
Requirements
- 2-year diploma in IT or equivalent experience
- 10+ years of experience in corporate or managed IT services
- 8+ years in network administration across multiple sites
Preferred Skills
- Experience with Windows, Mac, Linux, iOS, and Android
- Familiarity with SaaS tools, cloud services (Azure, AWS, GCP)
- Cybersecurity skills (incident response, vulnerability testing)
- Certifications (e.g., A+, Network+, Security+, CCNA, Azure Administrator)
- Experience with VMware, Citrix, SASE, MDM, Microsoft Intune
- Strong problem-solving, communication, and teamwork skills
- Knowledge of ITIL practices
Skills: wireless systems management,incident response,cybersecurity,azure,lan/wan management,linux,mdm,firewall management,pc setup and maintenance,documentation,network administration,hardware and software management,troubleshooting,aws,virtual environments (vmware, citrix),inventory management,ios,server management,software installation and updates,cloud services (azure, aws, gcp),saas tools,microsoft intune,itil practices,it support,vulnerability testing