Network jobs in Canada

WELL Health Clinic Network Inc.

Medical Office Assistant

Part Time

WELL Health Medical Centres - Kensington, Burnaby, BC

$18.00 - $21.00 CAD per hour

WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients. As the largest clinic network in Canada, operating under the WELL Health Clinic Network brand, we currently have 220+ clinics across the country. Our team includes over 3,400 WELL Care Providers, facilitating more than 4.2 million patient interactions each year. Our clinics offer a diverse range of services, including walk-in appointments, family medicine, internal medicine, kinesiology, sleep apnea treatment, botox procedures, and women’s health services. The company has built a comprehensive practitioner enablement platform which includes digital electronic medical records (EMR), practice management software, practitioner enablement tools, telehealth platforms, digital health apps that extend the features of EMRs, billing and revenue cycle management (RCM) solutions, patient engagement technologies, clinic optimization tools, data protection solutions and more. The platform empowers healthcare providers with digital health products, tools, and services designed to enhance the delivery of care, and improve patients’ healthcare experience and health outcomes. For more information about the companies, visit www.well.company and wellclinics.ca.

The company is currently searching for a motivated team player to join the exciting, fast-growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you.

• Administrative duties – answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management and handle billing.
• Lab duties – include collecting and preparing laboratory specimens or performing basic laboratory tests on the premises, disposing of contaminated supplies, and sterilizing medical instruments.
• Patient care duties – coordinate patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post‑appointment service, monitoring the waiting room.
• General duties – ensure patient information is kept confidential and secure at all times; perform all other related clinical, administrative tasks or special tasks as required by clinic management.

• High school diploma or the equivalent
• Exceptional customer‑service skills
• A team player
• Strong verbal and written communication skills
• Attention to detail and ability to plan, organize, and prioritize work
• Ability to work independently as well as with a team
• Ability to analyze, problem‑solve, and take initiative
• Open and accountable
• Ability to work varying shift patterns as needed by the clinic (including evenings and weekends)
• Experience as an MOA or MOA program certification is an asset
• Experience with the EMR system Accuro and a good understanding of MSP billing are assets
• Willingness to work a variety of shifts, predominantly weekdays, with evening and weekend shifts required as needed to support clinic operations

The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate’s experience, qualifications, skills, and the specific needs of the organization.

WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!
WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well‑being, aligning with its ‘Healthy Place to Work’ Sustainability Impact Report.

Visit https://stories.well.company/