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Remote Bilingual Customer Service Specialist (EN/FR)
Zusammenfassung
A leading transport company is looking for a Bilingual Customer Service Representative who can assist customers in both French and English. This full-time remote position involves handling inquiries via phone, email, and chat, scheduling pickups, and coordinating with various departments. Ideal candidates will possess excellent writing and communication skills, along with a strong problem-solving ability. The role offers benefits like profit sharing and opportunities for advancement.
Leistungen
Qualifikationen
- Must be bilingual (able to speak and write fluently in both English and French).
- Professional writing & phone skills required.
- Ability to problem solve and work both independently and as a team.
Aufgaben
- Assist customers with inquiries via phone/email/chat.
- Schedule and confirm pickups.
- Coordinate with other departments to ensure needs are met.
Kenntnisse
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