Appliance Sales Specialist (Bilingual - FR/EN)

J.D. Irving, Limited; Campbellton Regional Community; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading appliance retailer in Campbellton, New Brunswick is seeking an Appliance Sales Specialist. The role involves providing exceptional customer service, driving sales through effective engagement, and offering expert advice on home appliance products. Ideal candidates must have sales experience, strong customer service skills, and be bilingual in French and English. This position offers a base salary plus commission after a probation period, with flexibility required for evenings and weekends.

Benefits

Base salary plus commission

Flexible work schedule

Sales experience opportunities

Qualifications

• Proven ability to close sales in a retail environment.
• Flexibility to work evenings and weekends.
• Standard background check required.

Responsibilities

• Maintain stock conditions and showroom standards.
• Assist with merchandising and product set-up.
• Drive sales through customer engagement and suggestive selling.
• Provide expert advice on home appliance products.
• Follow up on deliveries and maintain customer relationships.

Skills

Exceptional customer service skills

Sales experience

Bilingual - French / English

Job description

The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances provides the highest level of customer service to customers with expert advice and detailed information required to close the sale. For this position you will receive a base salary plus commission following a probationary period

Qualifications

• Exceptional customer service skills with proven ability to close the sale.
• Sales Experience in a fast-paced customer service and sales environment in Retail.
• Ability to work a flexible schedule including evenings and weekends.
• Adherence to company policies and procedures
• You will have to pass a standard background check.
• Bilingual - French / English

Responsibilities

• Maintain the stock condition, the showroom standards, and ensure a clean and safe shopping & work environment.
• Ability to assist with merchandising and store product set-up.
• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Provide face to face assistance customers with specialized and sound advice on all home appliance products as well as supporting products, warranty plans, pickup and delivery options, and payment and financing options, with the focus being on closing the sale.
• Work with a wide range of customers to sell a wide range of appliance products.
• Prepare estimates, close the sale, and follow up on deliveries.
• Maintain and develop relationships with customers, addressing and resolving customer needs and/or complaints.