Market Research jobs in United States

Position at Chances

• Job Type: Casual
• Wage: Probation Rate: $17.70 per hour ($19.01 per hour after probation)

Gateway Casino is seeking a customer-service professional who thrives in the fast-paced and exciting casino environment. The Slot Attendant role places you at the heart of the action, ideal for those who enjoy interacting with guests and providing exceptional support to players at our slot machines.

In this role, you will provide vital front-line customer support, including observing slot players and machines, offering instructions, and answering questions to ensure a memorable experience for our guests at Gateway.

• Employee benefits such as medical and dental
• Retirement savings plan
• Supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

• Promote ongoing and upcoming casino promotions and initiatives
• Manage slot machine reservations and promote casino activities
• Ensure compliance with internal controls, company policies, and gaming regulations
• Handle cash floats, verify jackpots, and provide payouts and change
• Report violations and escalate as necessary
• Maintain slot machines and monitor for prompt service
• Stay informed on slot operation policies and procedures
• Perform additional duties as needed

• Experience handling cash and working with the public
• Excellent customer service skills and ability to work in a fast-paced environment
• Basic knowledge of slot machine functions is an asset
• Physical ability to stand for long periods and lift objects similar to a full box of paper
• Serving It Right certification prior to start
• Ability to obtain registration with BCLC
• Strong multitasking skills and team orientation
• Willingness to develop new skills and stay informed about industry trends

Gateway celebrates and empowers its team members, offering opportunities for recognition and career advancement across 27 locations. Our employees benefit from ongoing training, leadership programs, and a dynamic work environment that values your vision, skills, and energy.

Gateway Casinos & Entertainment Limited is one of Canada's largest gaming and entertainment companies, with 27 properties across British Columbia, Ontario, and Edmonton, Alberta. Employing approximately 8,648 people, Gateway offers a wide range of gaming, dining, and hospitality services, including proprietary brands like Match Eatery & Public House, Atlas Steak + Fish, and Halley's Club. Celebrating over 25 years in the industry, Gateway continues to grow and innovate. More information is available at www.gatewaycasinos.com.

Follow us on our social media pages for updates. Gateway is an equal opportunity employer committed to diversity, inclusion, and providing a barrier-free candidate experience. Accommodation is available upon request during the recruitment process.