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Shift Leader
Job summary
A popular restaurant chain is seeking a Shift Leader in Appleton, Newfoundland and Labrador. The successful candidate will ensure compliance with health and safety regulations, lead the restaurant team in delivering superior guest service, and assist the General Manager with operations. This role requires working long hours on your feet and managing shift profitability. Ideal for candidates with strong leadership skills and experience in a fast-paced environment. Compensation is $12.00 per hour.
Qualifications
- Ability to lead a team and ensure compliance with all regulations.
- Excellent customer service skills.
- Ability to work on feet for long durations.
Responsibilities
- Ensure restaurant compliance with regulations.
- Provide leadership to the team for superior guest service.
- Assist in interviewing, hiring and training employees.
- Manage shift profitability and operational guidelines.
Skills
Compensation: $12.00 per hour
This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.
- Ensure the restaurant is in full compliance with all local, state and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
- Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
- Ensure the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
- Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
- Assist the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
- Participate in interviewing, hiring, training and disciplining employees under the guidance of the GM.
- Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
- Actively participate in all Public Safety Foundation initiatives.
- Represent Firehouse Subs® in a professional, positive manner at all times.
- Communicate effectively to the GM/Owner any and all issues that may impact our business.
- Able to work on their feet for up to 13 hours at a time.
- Able to lift up to 50 lbs.
- Any other duties assigned by GM/Owner.
- Hearty and Flavorful Food
- Heartfelt Service
- Public Safety
Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris & Robin Sorensen, Firehouse Subs® is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non‑profit Firehouse Subs Public Safety Foundation®.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.