Shift Manager

Firehouse Subs; Richmond Hill; On-site; CAD 60,000 - 80,000; Full time

Job summary

A restaurant chain is seeking a dedicated Shift Manager in Richmond Hill, Canada, responsible for managing all aspects of shift operations. The ideal candidate will ensure compliance with health regulations and Firehouse Subs® policies while leading their team to deliver excellent service and profitability. Applicants should be prepared for physical demands of the job, including standing for long periods and lifting heavy items. Competitive hourly wages and a friendly team-oriented environment are part of the package.

Benefits

Competitive hourly wages

Discounts on meals

Friendly, team-oriented environment

Qualifications

• Must include a resume.

Responsibilities

• Ensure compliance with all health regulations and legal requirements.
• Enforce Firehouse Subs® Policies and Procedures.
• Ensure shift profitability under established guidelines.
• Provide leadership to the restaurant team.
• Assist GM in implementing operations game plans.
• Participate in hiring and training employees.
• Ensure accuracy of required programs and reports.
• Participate in Public Safety Foundation initiatives.
• Represent Firehouse Subs® positively.
• Communicate business issues to GM/Owner.
• Work on feet for up to 13 hours.
• Lift up to 50 lbs.
• Fulfill other duties as assigned by GM/Owner.

Job description

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

Responsibilities

• Ensure the restaurant is in full compliance with all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Ensure the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
• Assist the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participate in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participate in all Public Safety Foundation initiatives.
• Represent Firehouse Subs® in a professional, positive manner at all times.
• Communicate effectively to the GM/Owner any and all issues that may impact our business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.

Qualifications

• MUST INCLUDE A RESUME!

About Firehouse Subs®

Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non‑profit Firehouse Subs Public Safety Foundation®.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service
• Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

Benefits

• Competitive hourly wages
• Discounts on meals
• Friendly, team‑oriented environment