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Client Service Representative - $21.50 / h - Remote

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2 days ago
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Client Service Representative - $21.50 / h - Remote
JunkLuggers Canada
Summerside
Remote
CAD 60,000 - 80,000
Part time
3 days ago
Be an early applicant

Job summary

A local service provider in Summerside is seeking a Universal Call Center Rep to handle customer inquiries and sales support. The ideal candidate has at least 1 year of sales experience and strong communication skills. This role offers a flexible schedule with a minimum of 20 hours per week, compensating at $21.50 CAD per hour plus applicable fees.

Qualifications

  • At least 1 year of sales experience required.
  • Strong verbal and written communication skills essential.
  • Must be available for a minimum of 20 hours per week.

Responsibilities

  • Handle customer interactions through multiple channels.
  • Address a broad range of customer needs and inquiries.
  • Communicate with customers about service requests.
  • Evaluate customer needs quickly and effectively.

Skills

Sales experience
Verbal communication
Written communication
Job description
Overview

At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment. We are dedicated to supporting our local communities and protecting the planet. Our service combines a passion for customer satisfaction with environmental sustainability.

Position

Universal Call Center Rep: Sales representatives who are trained to excel in selling and to handle a wide range of customer service inquiries. They possess exceptional soft skills, including empathy and a strong desire to please customers, making them effective in providing both sales support and customer care.

Compensation

Earn $21.50 CAD per hour. Fees apply: $2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee.

Schedule & Hours

Work a minimum of 20 hours per week. You may work more hours if you choose.

Set your own flexible schedule between Monday–Friday, 7:30 am–11:00 pm EST (Peak 9:00 am–4:00 pm EST); Saturday 7:30 am–8:00 pm EST (Peak 7:30 am–8:00 pm EST); Sunday 9:00 am–8:00 pm EST (Peak 11:00 am–3:00 pm EST).

Responsibilities
  • Handle customer interactions through various channels, including phone, email, text message, and others.
  • Address a broad spectrum of customer needs, from booking an appointment to responding to general inquiries.
  • Communicate with customers regarding current and future service requests, including scheduling, rescheduling, and canceling appointments.
  • Evaluate customer needs quickly and offer efficient and effective options, demonstrating flexibility in handling diverse requests.
Experience & Skills
  • At least 1 year of sales experience (required).
  • Strong verbal and written communication skills, including grammar, punctuation, and spelling (required).
  • Must meet the minimum of 20 hours per week following the Operating / Peak Hours stated above.
  • Strong verbal and written communicator.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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