A local restaurant in Alberta, Canada, is seeking a motivated individual to serve food and beverages while ensuring excellent customer service. The role includes preparing and serving specialty food, addressing customer complaints, and balancing cash sales. Candidates must be of legal age to serve alcohol and have the ProServe certification. Strong interpersonal skills and the ability to work in a fast-paced environment are required. Shift or on-call availability is necessary.
Aufgaben
Prepare and serve specialty food at customers' tables.
Address customer complaints and concerns.
Take orders and relay to kitchen and bar staff.
Serve food and beverages to customers.
Present bills to customers and accept different payment methods.
Kenntnisse
Experience in customer service
Ability to mix and serve alcoholic beverages
Client focus
Efficient interpersonal skills
Flexibility
Ausbildung
ProServe program certification
Tools
Point of sale system
Jobbeschreibung
Experience: Experience an asset
Work setting
Restaurant
Tasks
Must be of legal age to mix and serve alcoholic beverages
Address customers' complaints or concerns
Prepare and serve specialty food at customers' tables
Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
Describe menu items including daily specials for customers
Enforce provincial/territorial liquor legislation and regulations
Advise on menu selections
Balance cash and record sales
Clear and clean tables, trays and chairs
Describe and advise on wine selection
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Order and maintain inventory of wines and wine glassware
Serve food and beverages
Take orders and relay to kitchen and bar staff
Assist clients/guests with special needs
Provide customer service
Supervision
Certificates, licences, memberships, and courses
ProServe program
Computer and technology knowledge
Point of sale system
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Up to 9 kg (20 lbs)
Own tools/equipment
Uniform
Personal suitability
Client focus
Efficient interpersonal skills
Flexibility
Initiative
Organized
Reliability
Team player
Are you authorized to work in Canada?
Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Do you have experience working in this field?
Do you have the required certifications listed in the job posting?
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.