A leading human capital management firm is seeking an HCM Consultant II to manage payroll support for a base of 30 clients. This role requires strong communication and analytical skills to ensure client satisfaction and effective problem-solving solutions. Candidates should have a Bachelor's degree and at least one year of customer service experience in a relevant industry. The company offers a collaborative work environment with values of inclusion and continuous learning.
Prestations
Best-in-class benefits starting Day 1
Continuous learning and development opportunities
Company-paid time off for volunteering
Qualifications
Minimum of 1 year in a customer service environment.
Experience with software applications preferred.
Strong focus on client satisfaction.
Responsabilités
Serve as a dedicated HCM Consultant II for payroll support.
Manage and support a client base of approximately 30 clients.
Provide solutions through root cause analysis.
Connaissances
Client satisfaction focus
Communication skills
Analytical skills
Problem-solving
Formation
Bachelor's Degree or equivalent in business or HR
Outils
ADP WorkforceNow
Description du poste
A leading human capital management firm is seeking an HCM Consultant II to manage payroll support for a base of 30 clients. This role requires strong communication and analytical skills to ensure client satisfaction and effective problem-solving solutions. Candidates should have a Bachelor's degree and at least one year of customer service experience in a relevant industry. The company offers a collaborative work environment with values of inclusion and continuous learning.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.