Jobs in Saint Bruno, Canada

The Learning & Development (L&D) Manager is the architect of the organization’s enterprise learning framework, ensuring it equips employees with the skills, knowledge, and career pathways needed for long-term success. Reporting to the Director of Talent Management, this role leads the design and delivery of a strategic learning agenda that aligns with business priorities.

The L&D Manager partners with senior leaders across the business to identify critical skills for the future, implements enterprise-wide competency and career frameworks, and fosters a culture of continuous learning. Leveraging leading-edge learning technologies and analytics, the incumbent ensures all programs deliver measurable impact on employee performance and organizational success.

Strategic Leadership
Develops L&D strategic roadmap aligned with business objectives and organizational capability needs

Partners with senior business leaders to identify critical skill gaps and emerging capability requirements

Manages annual L&D budget and develops business cases for learning investments including ROI projections and success indicators

Maintains deep understanding of business operations, industry trends, and competitive landscape

Operational Excellence
Design, implement, and continuously refine the organization’s enterprise learning framework to ensure alignment with business needs and career development pathways.

Lead the creation of a competency-based career framework with progression pathways across functions and levels.

Partners directly with business unit leaders to understand strategic priorities, capability gaps, and learning needs

Conducts comprehensive needs assessments including stakeholder interviews, focus groups, and data analysis

Ensures compliance with employment laws and global learning standards

Team Leadership
Lead and develop a team of L&D professionals with diverse specializations

Define career paths, succession plans and development opportunities for the team

Fosters a culture of innovation, collaboration, and continuous improvement

Manages performance and compensation decisions for direct reports

Education & Experience
• Master’s degree in Human Resources, Organizational Psychology, Business Administration, Education, or a related field.
• 8–10 years of progressive experience in Learning & Development, with at least 5 years in a senior leadership or management role.
• Proven experience designing and implementing enterprise-wide learning frameworks, competency models, and career development pathways.
• Demonstrated success in building an L&D function from the ground up or leading major transformation initiatives.
• Strong financial acumen with experience managing budgets.
• Exceptional stakeholder management skills and executive presence.
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Required Qualifications
• Expertise in learning design methodologies (e.g., ADDIE, SAM, Design Thinking) and adult learning principles.
• Proficiency with learning technology platforms and talent management systems (e.g., SAP SuccessFactors Learning).
• Experience integrating learning technologies with enterprise systems and leveraging analytics to measure ROI and impact.
• Portfolio demonstrating innovative, high-impact learning solution design.
• Knowledge of Canadian employment legislation, human rights, and accessibility standards (e.g., AODA) as they relate to learning.
• Bilingualism (French / English) - Need to interact on a regular basis with our internal Master Group collaborators across the country. After evaluation, it has been determined that no other solution can meet these professional obligations.

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Flexible remote work policy

Master, for over 70 years
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
It's good to work with us
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.