Remote Customer Service Specialist - Canada

Mashreq Bank; Canada; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading customer service firm in Canada seeks a Customer Service Representative for a remote role. Responsibilities include addressing customer inquiries, providing product information, and resolving issues. Ideal candidates will have excellent communication skills and proven experience in customer service. The position offers flexibility, competitive compensation, and opportunities for professional growth.

Benefits

Competitive compensation

Professional development opportunities

Supportive work culture

Responsibilities

• Respond promptly to customer inquiries with professionalism.
• Provide accurate information about products/services.
• Resolve customer issues efficiently and positively.
• Collaborate with teams to relay customer feedback.

Skills

Excellent communication skills

Strong problem-solving abilities

Proven customer service experience

Ability to adapt to fast-paced environment

Tech-savvy with relevant software

Job description

A leading customer service firm in Canada seeks a Customer Service Representative for a remote role. Responsibilities include addressing customer inquiries, providing product information, and resolving issues. Ideal candidates will have excellent communication skills and proven experience in customer service. The position offers flexibility, competitive compensation, and opportunities for professional growth.