Customer Service Representative - Work from Home in Canada

Mashreq Bank; Canada; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading customer service firm in Canada seeks a Customer Service Representative for a remote role. Responsibilities include addressing customer inquiries, providing product information, and resolving issues. Ideal candidates will have excellent communication skills and proven experience in customer service. The position offers flexibility, competitive compensation, and opportunities for professional growth.

Benefits

Competitive compensation

Professional development opportunities

Supportive work culture

Responsibilities

• Respond promptly to customer inquiries with professionalism.
• Provide accurate information about products/services.
• Resolve customer issues efficiently and positively.
• Collaborate with teams to relay customer feedback.

Skills

Excellent communication skills

Strong problem-solving abilities

Proven customer service experience

Ability to adapt to fast-paced environment

Tech-savvy with relevant software

Job description

Job Responsibilities:

• Respond promptly to customer inquiries, addressing their needs and concerns with professionalism and courtesy.
• Provide accurate information about our products/services and assist customers in navigating our platform.
• Resolve customer issues efficiently, ensuring a positive and satisfactory experience.
• Collaborate with internal teams to relay customer feedback and contribute to ongoing improvements.

Required Skills:

• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities to address customer concerns effectively.
• Proven customer service experience, preferably in a remote or work-from-home setting.
• Ability to adapt to a fast-paced and evolving work environment.
• Tech-savvy with proficiency in relevant software and communication tools.

How to Apply:

If you are passionate about delivering top-notch customer service and thrive in a remote work environment, we invite you to apply for the Customer Service Representative position at The Elite Job. Please submit your resume and a cover letter outlining your relevant experience to us.

Work Arrangement:

This is a remote position based in Canada, allowing you the flexibility to work from the comfort of your home.

Why Join The Elite Job:

• Competitive compensation and benefits package.
• Opportunities for professional development and career growth.
• A supportive and inclusive work culture that values diversity.

At The Elite Job, we believe in empowering our employees to achieve their full potential. Join us in redefining customer service excellence in the digital age.