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Remote Tech Account Lead - Partner Success (Equity Eligible)
Job summary
A leading travel technology company in Vancouver is hiring a Technical Account Manager to serve as the primary technical point of contact for B2B partners. The role involves managing partner requests, assessing technical issues, and collaborating with internal teams. Ideal candidates are experienced in technical roles and possess strong communication skills. This opportunity offers competitive compensation and remote work options.
Benefits
Qualifications
- Proven experience in roles such as Technical Account Manager, Solutions Engineer, or Technical Support Engineer.
- Ability to operate across several partners simultaneously with strong organizational skills.
- Demonstrated judgment in evaluating issue severity and operational urgency.
Responsibilities
- Serve as the primary technical point of contact for multiple B2B partners.
- Assess and validate reported issues before escalating to engineering.
- Manage and prioritize requests across multiple partners.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.