Postes à Ottawa, United States

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

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Reporting To: Director and Team Lead, Commercial Financing

Full-Time/Part-Time: Full-time

Posting Date: February 27, 2025

Closing Date: March 13, 2025

Hours of Work: 8:30 a.m. – 5:00 p.m.

Grade: 6.2

Office Location: Great location! Steps away from the main public transit station.

What we offer:

Highly competitive compensation package which includes base salary, bonus benefits, and career advancement opportunities! *Eligibility for benefits is dependent on the terms of employment

The Opportunity

Reporting to Director of Commercial Financing, the Administrator II performs a variety of administrative and operational tasks related to managing the closing of new deals or existing loan portfolio.

How you will contribute:

• Continuously assess and suggest improvements to administrative workflows, utilizing technology and new tools to streamline tasks, reduce redundancies, and enhance efficiency.
• Communicate clearly and professionally with consultants or other external members on closing checklist, outstanding documentation collection, or submitting reports.
• Work closely with underwriters and other interdepartmental analysts to ensure a smooth mortgage processing workflow and resolve identified concerns.
• Provide regular updates to team members and management on the progress of mortgage applications, addressing any roadblocks or delays promptly.
• Make decisions about the completeness and accuracy of documents, flagging any missing or incorrect information for further review.
• Anticipate potential issues before they arise and proactively seek out solutions or inform team members of concerns before they become larger problems.
• Manage and prioritize daily tasks with minimal supervision, ensuring that all deadlines are met, and all documentation is processed on time. Take ownership of assigned projects, from managing loan documentation to liaising with clients, while maintaining a strong sense of responsibility for the overall success of the mortgage team.
• Offer administrative support to both clients and internal teams, ensuring that all documentation is accurately filed, submitted, and tracked.

The experience you need:

• 1-2 years of mortgage administration and/or 3-5 years in commercial mortgages.
• Completion of post-secondary education.
• English written and spoken proficiency.
• Proficiency in Microsoft tools.

Working Environment and Physical Demands Analysis:

• Periods of high volume with tight timelines.
• Long periods of stationary position/sitting.
• Prolonged periods of repetitive movement (i.e., using a keyboard and mouse).
• Long periods of time in viewing a computer screen.
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

The team you’ll join:

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applicants for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.