Ø Oversee and manage the daily activities of the shop floor team, ensuring tasks are completed efficiently.
Ø Schedule staff shifts, manage attendance, and allocate responsibilities based on strengths and workload.
Ø Ensure high levels of customer satisfaction by addressing customer inquiries, resolving complaints, and overseeing the quality of service.
Ø Monitor sales performance and work towards achieving sales targets, motivating the team to meet or exceed goals.
Ø Ensure the shop floor is visually appealing by maintaining high standards of presentation and cleanliness.
Ø Train new staff members on store procedures, customer service, and product knowledge.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £39,000 – £42,000 yearly
About NORTH ELMHAM STORES:
North Elmham Stores Supermarket is a vibrant convenience store and postal service hub serving the local community. We offer a range of essential products, including groceries, fresh coffee, chilled beverages, and alcoholic drinks.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.