Jobs in Ottawa, Canada

Position at eXp Realty Canada. We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office, eXp World. This role is work-from-anywhere in Alberta, Canada.

eXp Realty is a global full-service real estate brokerage operating in a 3-D, fully immersive, cloud office environment with 24/7 access to collaborative tools and training. We have been recognized as a Glassdoor Best Places to Work and are focused on bold solutions, innovation, and agent-centric service.

• Assist the Designated Managing Broker in the administration of eXp Realty brokerage operations at the provincial level.
• Support agents in delivering exceptional real estate brokerage service to clients, ensuring compliance with provincial license law, association membership, and MLS participation.
• Oversee and participate in the transaction review process, compliance training, and the eXp Risk Management program.
• Lead and inspire teams with strong supervision and systems, processes, and technology adoption to drive efficiency and agent success.
• Be a key participant on the provincial leadership team, delivering exceptional brokerage support to agents in representation of clients and customers.
• Respond to agents’ requests for assistance promptly and provide guidance on license transfers and liaison with internal departments as needed.
• Promote safety, well-being, collaboration, transparency, integrity, agility, and agent-centricity; promote adoption of eXp technology and platforms (e.g., Skyslope, Task Center, DocAI, CRM, Slack, Workplace).
• Train and coach agents on the technology stack and new tech initiatives to maximize productivity and client experience.
• Pilot and adopt new technology solutions to streamline processes, automate workflows, and enhance agent support.
• Balance compliance requirements with innovation in a fast-paced, high-growth environment; ensure ongoing contract review for legal and contractual compliance.
• Conduct and oversee training sessions on contracts, risk management, compliance, licensing, and technology adoption.
• Collaborate with leadership to ensure regulatory compliance, company policies, and operational excellence; support innovation in tech-enabled processes and AI-powered tools.
• Provide guidance and coaching to agents in compliance and business development; prepare monthly reports on Brokerage Operations and tech adoption indicators.
• Other accountabilities as assigned.

• Holds an active real estate license with continuing education credits in real estate management, legal compliance, and technology adoption.
• Experience in managing a brokerage firm, preferably from operations, compliance, and technology leadership perspectives.
• Deep knowledge of real estate law, regulations, FINTRAC, Privacy Act, CREA Code of Ethics, and MLS Rules.
• Strong aptitude for learning, adopting, and training others on new technology.
• Excellent communication skills across all levels of the organization; collaborative and capable of working with internal partners to achieve outcomes.
• Ability to think operationally, strategically, and technologically to achieve business goals; high sense of urgency, problem-solving, and decision-making abilities.
• Highest degree of integrity; ability to work in a remote, fast-paced, and technology-driven environment.
• Member of the Canadian Real Estate Association.
• Proficiency in eXp technology platforms (Skyslope, CRM of choice, Slack, DocAI, etc.) preferred.
• If you think you’d be a great match but don’t meet all requirements, we still encourage you to apply.

• Employer-paid medical, dental, and vision coverage.
• Company-provided equipment: laptop, monitor, headset.
• RRSP with up to a 4% match.
• Stock option grant.
• Fully remote environment.
• Amazing company culture.
• And more…

We believe strongly in diversity and creating inclusive environments where colleagues can succeed. eXp Realty is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, mental or physical disability, medical condition, genetic information, sex, sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state, or local law.