Jobs in Newmarket, Kanada

Employer Industry: Customer Service and Technical Support

• Base salary of $21.49/hr, plus performance-based incentives
• Opportunity for career advancement with 80% of managers promoted from within
• Work-from-home convenience and flexibility
• Paid training and daily pay enrollment option for early access to wages
• Comprehensive benefits including medical, dental, vision insurance, and paid time off
• Supportive culture focused on diversity, equity, and inclusion, with various employee resource groups

• Provide inbound customer support using a call flow guide
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Maintain broad knowledge of client products and/or services
• Deliver exceptional customer experiences with a positive attitude

• 1+ year of customer service experience
• Ability to work an evening or overnight schedule
• High school diploma or GED
• Proficiency in fast-paced multi-tasking and strong problem-solving skills
• A quiet, distraction-free environment to work from at home

• Technical support experience
• Familiarity with iOS and/or MacOS, or comparable technology
• Strong computer navigation skills and PC knowledge
• Eagerness to learn new technologies
• A desktop or laptop to complete PC and internet testing

#CustomerService #TechnicalSupport #RemoteWork #CareerGrowth #DiversityAndInclusion

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