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Remote Customer Service Associate - $21.50 / hour
Descripción de la vacante
A leading financial institution is seeking individuals for its Customer Experience team. This remote role requires 1+ year of customer-facing experience and problem-solving skills. Team members will work flexible hours to deliver high-quality support, aiming to create valuable interactions. Training is provided, and candidates should be eager to learn and adapt to changes.
Formación
- 1+ year of customer-facing experience required.
- Strong problem-solving skills and a passion for innovation.
- Eagerness to learn and adapt to new technologies.
Responsabilidades
- Ensure advancement of systems and delivery of high-quality customer experiences.
- Work collaboratively to provide valuable customer interactions.
- Meet performance objectives and productivity targets.
Conocimientos
Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience. Think of it this way - when the person you care about most in the world reaches out to us for support, what type of experience do you want them to have? Bingo.That’s what our team strives to create for every customer. Yes we’re part of a financial institution, but on this team we create value through interactions, not transactions.
Earn $21.50 CAD per hour¹
Work from the comfort of your home
You must be able to work minimum of 25 hours per week. Minimum 6 hours requirement on at least 1 weekend day (Sat and / or Sun)
Set your own flexible schedule between Monday to Sunday (Including Holidays) 7am-8pm MST²
Training is paid (Must be on Video for the entire duration of Training - 2 days and must attend all training and nesting schedule in order to pass training)
- 1+ year of customer-facing experience
- Strong problem-solving skills and a passion for innovation
- Eagerness to learn and adapt to new technologies
- Ability to meet performance objectives and productivity targets
- Comfortable with change and excited about growth opportunities
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.