Principal Consultant - Global AMS

Cognizant; Canada; Remote; CAD 80,000 - 110,000; Full time

Job summary

A global technology services company seeks a Workday Principal Consultant to lead Functional and Technical workstreams for clients. The role requires deep knowledge of Workday and experience in managing services. This position emphasizes collaboration, problem-solving, and initiative in driving operational efficiency. Workday certification and a bachelor’s degree are essential. The work environment is dynamic, with support for community outreach and employee development.

Benefits

Entrepreneurial environment

Learning opportunities

Support for community outreach

Qualifications

• 3-4 years of experience in Workday.
• Expert level understanding of Workday is required.
• Workday certification is mandatory.

Responsibilities

• Lead Functional / Technical workstream for assigned accounts.
• Provide on-call support and holiday coverage.
• Coordinate with stakeholders to create high business impact.
• Maintain the Workday platform with a focus on reporting.

Skills

Workday expertise

Analytical skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree or equivalent experience

Job description

The Workday Principal Consultant – Global AMS (Global Application Managed Services) is a well experienced post-production Workday professional who is dynamic, fast-paced, and familiar with the managed services construct. As a Workday AMS Principal Consultant, you will bring your functional and business skills, ability to keep the business context in sight, and roll-up-your-sleeves work ethic to a team with a positive, can-do attitude, a collaborative culture, and a passion for helping our clients to be successful.

Responsibilities

• Onshore lead who leads Functional / Technical workstream for the assigned set of accounts.
• Apply and execute various AMS (Application Managed Services) & Implementation methodologies / activities in these Workday Functional / Technical engagements
• Should collaboratively work with the Global Delivery Center (GDC) team on day-to-day activities, incidents, root cause analysis and other work requests
• Provides on-call support and holiday coverage as required
• Deep knowledge in SLA constructs and adherence
• Coordinate with external and internal stakeholders to create high business impact.
• Contribute to the operational efficiency of the Workday practice.
• Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for HR and the business at large.
• Work with clients to identify / resolve all issues that could impact project scope and / or timeframe.
• Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads and data audits
• Ensures system design fits the needs of the user.
• Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment
• Ability to ensure team delivers the project deliverables on time and do consistent timely reminders with vendors and project team
• Drive continual business processes improvements throughout the organization

Skills & Requirements

• Bachelor’s degree or equivalent experience
• Minimum of 3-4 years of experience in Workday experience
• Should have an expert level understanding of Workday
• Workday certification is mandatory
• Able to multitask and perform a variety of duties
• Good communication and interpersonal skills
• Willingness to go the extra mile to solve customer problems.
• Good Analytical skills with ability to solve complex incidents, provide suggestions\best practices

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Why choose Cognizant

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values

• Work as One : We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar : We always aim for excellence in how we work and what we deliver.
• Dare to Innovate : We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing : We all lead with integrity and always make the ethical choice.
• Own It : We own the outcomes for our company, colleagues, and community.