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Remote Bilingual Support Pro (English/French) with Flexible Hours
Job summary
A remote customer service company is seeking bilingual French-speaking individuals for a customer service role. This position allows you to work from home with flexible scheduling, serving clients during various hours. Ideal candidates will have excellent communication and problem-solving skills, providing support to customers and ensuring satisfaction while maintaining detailed documentation of interactions.
Qualifications
- Self-motivated and able to work independently.
- Outstanding problem-solving skills and patience.
- Excellent communication skills, both written and spoken.
Responsibilities
- Provide bilingual customer support through calls.
- Negotiate service rates and guarantee customer satisfaction.
- Document all customer interactions and resolution steps.
- Resolve inquiries on the first contact efficiently.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.