Public Sector Growth SDR - Remote

mdf commerce; Canada; Remote; CAD 45,000 - 55,000; Full time

Job summary

A leading public procurement platform is seeking a Customer Engagement Associate to strengthen relationships with public sector customers. This role involves guiding clients through new features and ensuring they maximize the value of the platform. Ideal for early-career professionals passionate about technology adoption in public procurement. Position requires fluency in English and French and offers work-from-home opportunities across Canada.

Benefits

Competitive compensation and benefits

Mentorship and career development

Mission-driven work that impacts communities

Qualifications

• 0–2 years of experience in sales, customer service, or a client-facing role.
• Familiarity with CRM systems and sales enablement tools.
• Passion for public sector innovation and technology.

Responsibilities

• Engage with existing agency users to understand their procurement processes.
• Present enhanced capabilities and tailored service packages.
• Educate clients through platform upgrades and best practices.
• Collaborate with Account Executives to align engagement strategies.
• Utilize tools to manage customer communications and track progress.
• Gather feedback to inform future product enhancements.

Skills

Excellent English language skills

Excellent French language skills

Strong communication skills

Self-motivated

Ability to build relationships

Education

Bachelor’s degree (Business, Public Administration, Political Science)

Tools

Salesforce

Job description

A leading public procurement platform is seeking a Customer Engagement Associate to strengthen relationships with public sector customers. This role involves guiding clients through new features and ensuring they maximize the value of the platform. Ideal for early-career professionals passionate about technology adoption in public procurement. Position requires fluency in English and French and offers work-from-home opportunities across Canada.