Remote Bilingual Support Pro (English/French) with Flexible Hours

Arise Virtual Solutions; Dorval; Remote; CAD 40,000 - 50,000; Full time

Job summary

A remote customer service company is seeking bilingual French-speaking individuals for a customer service role. This position allows you to work from home with flexible scheduling, serving clients during various hours. Ideal candidates will have excellent communication and problem-solving skills, providing support to customers and ensuring satisfaction while maintaining detailed documentation of interactions.

Qualifications

• Self-motivated and able to work independently.
• Outstanding problem-solving skills and patience.
• Excellent communication skills, both written and spoken.

Responsibilities

• Provide bilingual customer support through calls.
• Negotiate service rates and guarantee customer satisfaction.
• Document all customer interactions and resolution steps.
• Resolve inquiries on the first contact efficiently.

Skills

Bilingual (French/English) communication

Problem-solving

Empathy

Written and verbal communication

Job description

A remote customer service company is seeking bilingual French-speaking individuals for a customer service role. This position allows you to work from home with flexible scheduling, serving clients during various hours. Ideal candidates will have excellent communication and problem-solving skills, providing support to customers and ensuring satisfaction while maintaining detailed documentation of interactions.