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Resumo da oferta
A leading company in Canada seeks a Managed Services Technician to deliver exceptional remote technical service, enhance client experiences, and manage service tickets effectively. The role requires a combination of technical troubleshooting skills, exemplary communication, and a knack for building client relations, making it ideal for an individual eager to solve technical challenges and grow within the organization.
Qualificações
- Exceptional written and verbal communication skills.
- Ability to read and decipher audio-visual line drawings.
- Knowledge of audio-visual manufacturer certifications desired.
Responsabilidades
- Be the primary technical contact for assigned service requests.
- Manage technical aspects of the service ticket database.
- Build strong, long-term relationships with clients.
Conhecimentos
Formação académica
Ferramentas
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.