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Remote Tech Support & Customer Care Specialist
Descrizione del lavoro
A leading customer service provider is seeking a customer support representative in Charlottetown, PE. The role includes providing excellent customer service and technical support for various products. Candidates should have at least one year of customer service experience and a high school diploma. The position offers a base salary of $19.50/hr, performance-based incentives, and the flexibility to work from home. A comprehensive benefits package is also included.
Servizi
Competenze
- Minimum of 1 year of customer service experience.
- Strong problem-solving skills and ability to build customer relationships.
- Comfortable using technology and explaining it to customers.
Mansioni
- Provide excellent customer service and technical support for client products and services.
- Resolve technical issues related to hardware, software, and client products.
- Utilize a call flow guide to assist with inbound customer inquiries.
Conoscenze
Formazione
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.