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(CAN) Self Checkout Attendant
Job summary
A leading retail company in Canada is seeking a Self-Checkout Attendant to assist customers in the self-service areas. Responsibilities include ensuring a clean area, educating customers on self-service, and addressing any issues that arise. The candidate must be 16 years or older. This position offers an opportunity to provide exceptional customer service and drive customer loyalty.
Qualifications
- Must be 16 years of age or older.
Responsibilities
- Assist customers in self-checkout areas.
- Educate customers on self-service options.
- Promote company sponsor programs.
- Observe customer activities to provide assistance.
- Explain interventions during self-service use.
- Respond to EAS alarms effectively.
- Call customer service for issues with cash or technology.
- Return scanners after use.
A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.
- Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
- Educating customers on the correct and efficient use of self-service options, when applicable.
- Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
- Observing the activities of a customer to determine when and if assistance is needed.
- When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
- Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
- Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
- Returning Scan & Go scanners to their home after use.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or older
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
150 Mcewan Dr E, Bolton, ON L7E 2Y3, Canada
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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