Customer Service Manager: Front-End Leader & Compliance

Walmart; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Edmonton is seeking a Customer Service Manager to coordinate front end operations and provide exceptional customer service. This individual will handle customer concerns, train associates, and ensure compliance with company standards. The role requires the ability to monitor staff and manage transactions efficiently. Salary starts at $16.95, dependent on experience. This is a great opportunity for those looking to grow in the retail industry.

Qualifications

• Age - 16 or older.

Responsibilities

• Coordinate front end operations to provide exceptional customer service.
• Ensure safe work processes and emergency procedures are followed.
• Handle customer and Associate concerns.
• Monitor Front End associates ensuring proper coverage.
• Provide training to Associates on procedures.
• Oversee purchase, return and exchange transactions.
• Ensure EAS systems are functioning to standard.
• Prepare registers for opening and closing daily.

Job description

A leading retail company in Edmonton is seeking a Customer Service Manager to coordinate front end operations and provide exceptional customer service. This individual will handle customer concerns, train associates, and ensure compliance with company standards. The role requires the ability to monitor staff and manage transactions efficiently. Salary starts at $16.95, dependent on experience. This is a great opportunity for those looking to grow in the retail industry.