General Merchandise Department Manager

Walmart; Calgary; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading retail company in Calgary seeks a Department Manager to enhance customer service and guide associates in a busy environment. Responsibilities include greeting customers, assisting with product selection, and maintaining store standards. Candidates should be 16 or older, have strong customer service skills, and demonstrate effective leadership. The pay starts at $17.75, reflecting experience. This role is vital for engaging customers and ensuring a smooth operation on the sales floor.

Qualifications

• Age – 16 or older.

Responsibilities

• Providing excellent Customer Service by greeting customers and assisting with their needs.
• Delegate and follow-up on stock, pricing changes, and modular completion.
• Contribute to a safe and clean work environment.

Skills

Customer Service

Team Leadership

Delegation

Training and Coaching

Job description

Overview

Position Summary... To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What you'll do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
• Delegate, assist and follow-up on the completion of price changes and feature sets.
• Delegate, assist and follow-up on modular completion in assigned area.
• Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Ensuring associate breaks are taken in accordance with coverage.
• Training, coaching and offering feedback to associates.

The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 17.75 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

7979-11 St Se, Calgary, AB T2H 0B8, Canada

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