Retail Banking Team Lead | Customer Growth & Service

Scotiabank; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading Canadian bank is seeking an Assistant Manager for its London, ON branch to lead Retail Sales and Customer Service teams. The role involves fostering deep client relationships and coaching team members. Ideal candidates will have strong people management skills and experience in personal banking. This key leadership position includes a competitive compensation plan and an opportunity to impact customers and staff positively.

Benefits

Comprehensive compensation plan

Inclusive culture

Qualifications

• Experience fostering a customer-focused team culture.
• Ability to market Bank products effectively.
• Strong engagement skills with customers and staff.

Responsibilities

• Lead and oversee Retail Sales and Customer Service teams.
• Drive customer relationships and business strategies.
• Coach team members to improve performance.

Skills

People management experience

Personal banking experience

Sales management

Relationship building

Mutual funds license

CIFP Diploma in Financial Planning

Act as Alternate Branch Compliance Officer

Job description

A leading Canadian bank is seeking an Assistant Manager for its London, ON branch to lead Retail Sales and Customer Service teams. The role involves fostering deep client relationships and coaching team members. Ideal candidates will have strong people management skills and experience in personal banking. This key leadership position includes a competitive compensation plan and an opportunity to impact customers and staff positively.