Customer Service Representative jobs in Canada

Located in Toronto, Canada, we are a professional services firm…..

Do you like building long-term relationships with clients, partners, and industry? Do you consider yourself just as much a consultant as a salesperson? Are you interested in joining a friendly, enthusiastic team that will lift you up and work alongside you to score huge wins? Is “integrity” your middle name?

Kainos needs an Account Executive dedicated to finding great accounts across Canada. Our ideal candidate is a self-starter, has excellent communication skills, is ridiculously organized, is great at multitasking, and loves building long-term relationships with people in primarily business -focused roles in the C-suite, VP-suite, or Manager-level positions.

This is a great opportunity for a field sales enthusiast who loves selling professional services. You’ll interact with customers across many different verticals, and you’ll spend most of your time talking with (and pitching to) functional (e.g. HR, Finance, Operations), IT, and other digital execs. We need a responsive, energetic, upbeat team player with a strong track record of building great business relationships and selling professional/digital services in a fast-paced environment.

Requirements

Our dream candidate fits the following criteria:

• Loves to work as part of a team to help our clients navigate complex issues. We want every project to end with a platform that rocks
• You’re a hunter, not a gatherer: You’re all about working in a collaborative team environment while tracking down new clients that are the right fit for Kainos
• Experience in selling services related to Workday or Cloud (AWS/Azure) or App Dev or AI/IA/MLOps is preferred
• You’re prepared to travel around a large territory, sometimes at short notice
• You’ve got experience with (and passion for) complex platforms
• You have at least 5+ years of proven success selling professional services with a digital services or ERP or app development firm.
• You’re experienced with building new business pipelines for services across a wide variety of industries
• You’ve got great communication skills and strong attention to detail: Writing proposals, building presentations, and knocking pitches out of the park is what you’re all about

In this role, your personal KPIs will include:

• Meeting (or exceeding!) your individual revenue target for the Canadian Market
• Managing all levels of the sales lifecycle including prospecting, identification, qualification, and close. (You’ll log all this in CRM too.)
• Developing strong customer and partner relationships
• Developing and execute the sales strategy with key partners
• Assessing the potential of a client and developing a strategy for winning their business
• Learning and maintaining in-depth knowledge of Kainos’ services offerings, industry trends, and competition
• Developing and maintaining accurate forecasts
• Multi-lingual (French / English) is an asset
  

Does this sound like you? Send your resume over. We’d love to chat.

Benefits

• Growth within the company
• Turn ideas into reality!
• Competitive base salary & bonus program
• Paid time off
• Work-life balance
• Ability to work remote

WHO YOU ARE:
Our vision is to enable outstanding people to create digital solutions that have a positive impact on people’s lives. Our values aren't abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience. These values, applied collectively, help to produce an outstanding Kainos person, team and culture.

So what are you waiting for? Let’s write the next incredible chapter of our story together.

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

Kainos Group plc is a software company headquartered in Belfast, Northern Ireland that develops information technology solutions for businesses and organisations particularly in the public, healthcare and financial services sectors.

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.