Customer Service Representative jobs in Canada

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in full life-cycle sales.
• Experience in developing relationships with new customers and serving as a consultant.
• Experience in sales development.
  
  

Preferred qualifications:

• Experience in building a book of business, ensuring the management and fulfillment of goals, and developing associated agreements.
• Experience in educating new advertisers on the benefits of transitioning from traditional media to digital marketing strategies.
• Experience in exceeding quota attainment.
• Knowledge of the online advertising industry.
• Ability to work in an ambiguous team environment.
• Excellent communication skills, with the ability to provide advertising solutions to prospective clients.
  
  

About The Job

Businesses of all shapes and sizes rely on Google’s unparalleled

advertising solutions to help them grow in today's dynamic marketing

environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google’s New Business Sales team is a group of professionals whose focus is on engaging and obtaining advertisers, and subsequently persuading them to incorporate Google's range of marketing products (e.g., YouTube, Google Ads, and the Google Display Network) into their current marketing strategies. This global and dedicated team is the engine behind Google’s continued growth.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Manage the business pipeline and develop a strategy for long-term sustained success.
• Secure new Google Ads clients by presenting marketing solutions, and create relevant ad campaigns that maximize their returns.
• Develop business strategies that optimize the market potential.
• Understand customer needs and requirements.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .