Customer Care Representative jobs in Canada

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

The Enterprise AE will drive towards aggressive new customer and partner revenue goals, ultimately contributing to Fivetran’s growth to $250MM and beyond.

This is a full-time position based remotely in Ontario, Canada.

What You'll Do

• Collaborate cross-functionally with marketing, customer success, alliances, operations, and analytics to drive pipeline generation and exceed revenue goals.
• Accelerate the growth & adoption of Fivetran in the Enterprise Market through value-driven sales cycles.
• Lead in-depth discovery and demonstrate a deep interest in our Enterprise customers’ data challenges, identify required capabilities and positive business outcomes to drive towards valuable long term customer engagements.
• Speak comfortably about Fivetran’s vision to a broad range of audiences from c-level executives to individual contributors.
• Drive expansion opportunities within our existing Enterprise customer base.
• Seek out and land deals with new Enterprise target accounts.
• Forecast accurately and provide clear visibility on sales and revenue performance by actively managing and progressing opportunities.

Skills We're Looking For

• 8+ years of large enterprise software sales experience and well-developed pattern recognition for navigating complex organizations.
• Excellent written and verbal communication skills, with the ability to hold multiple stakeholders accountable throughout a sales cycle.
• In-depth familiarity with the modern data technology industry and key players
• You are familiar with a solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities.
• You thrive in an extremely fast-paced, ever changing work environment. You’re able to keep up with a highly motivated team, a market that is growing extremely fast.
• You are extremely organized. You are able to juggle lots of things at once while not letting anything drop.
• You are a strategic thinker. You are able to see and communicate the big picture in an inspiring way.
• You are enthusiastic. You exhibit passion and excitement for your work and you have a can-do attitude.
• Previous experience with data integration, database, ETL, or business intelligence technologies is key.

#LI-REMOTE

Perks and Benefits

• 100% employer-paid medical insurance*
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of ourcore values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us inForbes.

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

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We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.