Computer Technician jobs in United States

*CANDIDATES MUST BE LOCATED IN THE UNITED STATES ORCANADA**

About SafelyYou

SafelyYou’s passionate mission is to empower safer, more person-centered care across senior living through world-leading AI, industry-changing hardware, and remote expert clinicians, significantly improving outcomes for residents while increasing peace of mind for families and reducing costs for communities.

Originating in 2015 as the doctoral research of CEO George Netscher—and inspired by his own family's experience with Alzheimer's disease—SafelyYou was spun out of UC Berkeley’s Artificial Intelligence Research Lab, one of the top five AI research groups in the world. And today, our company is solving critical challenges in senior living, from resident falls and ER visits to staffing concerns, length of stay, and NOI. All helping ensure that communities can focus on improved care for residents while still reaching their financial goals.

SafelyYou is one of five most innovative fall technologies referenced in the Senate Falls Report (2019), a winner of the McKnight’s Tech Partner of the Year, and has been named to Fortune’s Impact 20 list, which recognizes companies making people’s lives better through innovation.

Your Role at SafelyYou

As a Software Engineer on the Fleet Team, you will help maintain, improve, and extend the infrastructure that manages tends of thousands of edge devices deployed across care communities. You'll work on backend systems in Go or Python, contribute to internal tools, and take ownership of features and improvements that directly impact device health, over-the-air updates, and system observability. You will start to build your understanding of architecture and how systems fit together, while working within established frameworks and suggesting incremental improvements. This role is ideal for an engineer who enjoys solving practical problems, learning from experienced teammates, and building reliable systems that make a real-world impact.

We welcome candidates from all backgrounds, experiences, and perspectives, including those from non-traditional paths into software engineering.

Key Responsibilities:

• Build and maintain backend services that support device registration, OTA (over-the-air) updates, and configuration changes
• Participate in troubleshooting and debugging production issues, including working with logs, metrics, and alerts
• Contribute to improvements in observability (tools and practices to understand system health) and automation
• Collaborate with senior engineers on system design and implementation details, developing your architectural thinking
• Contribute to internal frontend tools when needed
• Participate in code reviews and incorporate feedback to continually improve your work
• Write unit and integration tests to ensure code quality and reliability
• Work closely with Product, Operations, and Support teams to deliver features that improve operational efficiency
• Actively seek and apply feedback to grow technical skills and team contributions
• Learn from mentorship opportunities while gradually taking on larger areas of ownership

The Ideal Candidate:

You don't need to meet every requirement to apply - we value a growth mindset, potential, and impact.

• Experience in at least one backend language, with a willingness to learn Go or Python
• Familiarity with REST APIs, microservices, and cloud platforms (AWS or GCP)
• Understanding of testing, version control, and modern software development practices
• Strong communicator and collaborator, especially in a remote-first environment
• Curious, humble, and eager to learn from others while contributing your own ideas
• Comfortable working independently on scoped tasks while asking for help when needed
• Open to learning architectural concepts and system design from experienced team members

Why Join Us? You Can Make a Difference!

SafelyYou offers a competitive compensation package, including but not limited to:

• A mission-driven company culture
• Fully remote
• Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision
• Monthly Education, Well-being & WFH stipends
• Non-accrual PTO
• Growth Potential
• Company Retreats
• Medical & Family/Parental Leave

At SafelyYou, we believe that a diverse, equitable, and inclusive workplace makes us a more relevant, competitive, and resilient company. We are committed to creating a diverse and inclusive workforce that celebrates diversity. We do not discriminate based on race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.

We value all the perspectives our team members bring to the table, and that is why we don’t look for culture fit, but culture add. We want to hear from YOU! We encourage you to apply even if you do not fit 100% of the technical requirements.