Client Success Manager jobs in Canada

Req Id: 424357

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

The selected candidate will have overall responsibility for the growth, retention and management of the current revenue base of the assigned territory, which is made up of several customers. He will be responsible for developing and implementing strategies for the territory, and promoting innovative products and services adapted to the complex needs of clients. He will be responsible for all revenue-related activities associated with solutions, products, services, contracts and orders. Finally, he will have to work in collaboration with all the teams at Bell involved in the day-to-day management of customers and rally them around common goals.

• Develop a sales strategy based on Bell Business Markets (BBM) product strategy, your revenue objectives, and the client’s business objectives
• Attain revenue and profit objectives
• Drive the sales cycle from start to close
• Identify opportunities for revenue growth and business development
• Develop and deliver client proposals and presentations
• Engage and influence decision makers within your client organization
• Lead RFP responses and create sales proposals
• Lead negotiations, particularly regarding terms, prices and service quality objectives
• Build key relationships within your client organization (CIO, CFO, Director of IT, etc.)
• Keep up with industry news, emerging trends, competitive threats, and opportunities to deliver greater value
• Techo driven focused on growth in practices such as Security, Contact Center, Cloud and Ateko (FXI innovation, Service Now.)

• University/Postgraduate degree preferred
• 5+ years experience managing large complex accounts in Telecommunications or ICT industry
• Professional and relational experience with Enterprise clients
• Strong capacity to learn and interest in new technologies
• Demonstrated leadership and experience influencing key decision makers
• Demonstrated track record of solution selling for complex, long-term deals
• Knowledge and understanding in the telephony, data and cloud spaces and transition dynamics to cloud-based services
• Results-oriented with a strong dedication to attaining sales targets
• Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec
• In the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status:Regular - Full Time
Job Location: Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 06/20/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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Created: Canada,QC, Montreal

Bell,one of Canada's Top 100 Employers.