Client Success Manager jobs in Canada
Canada-Based Customer Success Manager — Remote + 1–2 Days In-Office
FutureFit AI
Remote-Eligible Customer Success Manager: Onboarding & Renewals
Sandbox Industries Inc.
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Canada-Based Customer Success Manager — Remote + 1–2 Days In-Office
Job summary
A leading AI technology firm is seeking a Customer Success Manager in Toronto to foster relationships with Canadian customers. This role involves guiding customers through implementation and maximizing their use of the platform. Successful candidates will have excellent communication skills, problem-solving abilities, and experience in project management. The base salary ranges from $80,000 to $120,000, reflecting varying expertise levels.
Qualifications
- Proven ability to manage customer relationships and build long-term trust.
- Track record of solving complex problems with structured thinking.
- Experience leading customer meetings and communicating clearly.
- Ability to handle multiple projects while aligning timelines.
- Experience in strategic planning and connecting work to customer goals.
Responsibilities
- Develop and maintain relationships with customer stakeholders.
- Guide customers through implementation and ensure their success.
- Support customers in maximizing the platform's value.
- Identify renewal and upsell opportunities early.
- Translate customer needs into actionable insights.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.