Jobs in Joinville, Brazil

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you.

• Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

• Analyzing and resolution of application incidents.
• Performing changes in alignment with business processes & solution architecture.
• Identify potential improvements and optimize Production / Maintenance business processes.
• Drive innovation by identifying optimization opportunities in Production / Maintenance components of the Business Suite.
• Design, functional specifications, configuration, testing.
• Manage customer challenges and escalations proactively.
• Ensure efficient CAS delivery and deliver value to the customer.
• Functional / technical contact person for the core team members.
• Identify, evaluate and avert functional / technical project risks.
• Identify and evaluate potential for functional / technical standardization, optimization, continuous improvements.
• Coordinate documentation of customer solutions according to customer standards and CAS processes.
• Validate functional / technical Change Requests from CAS Consultant, including solution approach, effort estimation and resources.
• Supports Application Service Manager (ASM) and core team with additional tasks such as attendance in customer meetings, presentation of package‑specific content during Kick‑Off Meetings, functional / technical de‑escalation, prioritization of tickets and tasks.
• Advises on standardization, optimization, continuous improvement and changes.

• Background in key methodologies for efficient deployment and operation (ITIL) of SAP applications.
• Deep knowledge in SAP Production Planning (PP), SAP Plant Maintenance (PM), SAP Quality Management (QM).
• Profound experience of the implementation and support of SAP Production / Maintenance components portfolio.
• Strategic Support Vision: Ability to align support activities with customer's overall SAP strategy and business objectives.
• Multi‑Domain Expertise: Knowledge across multiple SAP products and comprehensive understanding of the SAP ecosystem.
• Team Leadership: Managing diverse support teams and coordinating cross‑functional support activities.
• Governance & Risk Management: Advanced understanding of compliance, risk assessment, and governance frameworks.
• Customer Advisory Role: Providing strategic guidance on SAP optimization, best practices, and roadmap alignment.
• Innovation Leadership: Driving adoption of new technologies and methodologies, including AI‑powered solutions.
• Mentorship Excellence: Developing next generation of SAP consultants through effective coaching.
• Knowledge Sharing: Contributing to SAP Community content and internal knowledge base development.
• Native Portuguese speaking. Fluent in English. Advanced in Spanish.
• Ability to work effectively as a virtual member of a dynamic, dispersed team (remote).
• Excellent presentation, organizational and planning skills.
• Professional communication and social interaction.
• Strong analytical and problem‑solving skills.
• At least 8+ years of relevant work experience in SAP Production / Maintenance core projects, with a reputed consulting company or system integrator.

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates may be required to undergo a background verification with an external vendor.