Business Processes Consultant : Cas Production / Maintenance Lead Consultant

acento; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading consulting firm is seeking a Business Processes Consultant in São Paulo, Brazil. The role involves analyzing application incidents, optimizing business processes, and ensuring effective delivery of SAP solutions. Candidates should have a strong background in SAP Production Planning, Maintenance, and Quality Management, along with at least 8 years of relevant experience. Proficiency in Portuguese, English, and Spanish is required, and the position offers opportunities for innovation and mentorship.

Serviços

Constant learning and skill growth

Great benefits

Qualificações

• At least 8+ years of relevant work experience in SAP Production / Maintenance core projects.
• Background in ITIL for efficient deployment of SAP applications.
• Deep knowledge in SAP Production Planning, Plant Maintenance, and Quality Management.

Responsabilidades

• Analyze and resolve application incidents.
• Identify potential improvements in business processes.
• Coordinate documentation of customer solutions.
• Drive innovation by identifying optimization opportunities.

Conhecimentos

SAP Production Planning (PP)

SAP Plant Maintenance (PM)

SAP Quality Management (QM)

ITIL methodologies

Multi-domain expertise

Customer advisory role

Fluent in English

Advanced in Spanish

Strong analytical skills

Descrição da oferta de emprego

Business Processes Consultant : CAS Production / Maintenance Lead Consultant

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you.

What's in it for you?

• Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Responsibilities

• Analyzing and resolution of application incidents.
• Performing changes in alignment with business processes & solution architecture.
• Identify potential improvements and optimize Production / Maintenance business processes.
• Drive innovation by identifying optimization opportunities in Production / Maintenance components of the Business Suite.
• Design, functional specifications, configuration, testing.
• Manage customer challenges and escalations proactively.
• Ensure efficient CAS delivery and deliver value to the customer.
• Functional / technical contact person for the core team members.
• Identify, evaluate and avert functional / technical project risks.
• Identify and evaluate potential for functional / technical standardization, optimization, continuous improvements.
• Coordinate documentation of customer solutions according to customer standards and CAS processes.
• Validate functional / technical Change Requests from CAS Consultant, including solution approach, effort estimation and resources.
• Supports Application Service Manager (ASM) and core team with additional tasks such as attendance in customer meetings, presentation of package‑specific content during Kick‑Off Meetings, functional / technical de‑escalation, prioritization of tickets and tasks.
• Advises on standardization, optimization, continuous improvement and changes.

Qualifications & Skills

• Background in key methodologies for efficient deployment and operation (ITIL) of SAP applications.
• Deep knowledge in SAP Production Planning (PP), SAP Plant Maintenance (PM), SAP Quality Management (QM).
• Profound experience of the implementation and support of SAP Production / Maintenance components portfolio.
• Strategic Support Vision: Ability to align support activities with customer's overall SAP strategy and business objectives.
• Multi‑Domain Expertise: Knowledge across multiple SAP products and comprehensive understanding of the SAP ecosystem.
• Team Leadership: Managing diverse support teams and coordinating cross‑functional support activities.
• Governance & Risk Management: Advanced understanding of compliance, risk assessment, and governance frameworks.
• Customer Advisory Role: Providing strategic guidance on SAP optimization, best practices, and roadmap alignment.
• Innovation Leadership: Driving adoption of new technologies and methodologies, including AI‑powered solutions.
• Mentorship Excellence: Developing next generation of SAP consultants through effective coaching.
• Knowledge Sharing: Contributing to SAP Community content and internal knowledge base development.
• Native Portuguese speaking. Fluent in English. Advanced in Spanish.
• Ability to work effectively as a virtual member of a dynamic, dispersed team (remote).
• Excellent presentation, organizational and planning skills.
• Professional communication and social interaction.
• Strong analytical and problem‑solving skills.
• At least 8+ years of relevant work experience in SAP Production / Maintenance core projects, with a reputed consulting company or system integrator.

Equal Employment Opportunity

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates may be required to undergo a background verification with an external vendor.