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Customer Representative
Descripción de la vacante
A leading travel agency is seeking a Travel Customer Representative to support clients from booking to their return journey. The role involves responding to inquiries, assisting with bookings, and ensuring excellent service. The ideal candidate has strong communication skills, customer service experience, and a passion for travel. Perks include remote work, flexible schedules, and exclusive travel discounts. If you love creating memorable experiences, apply today!
Servicios
Formación
- Must have strong customer service experience, preferably in travel or hospitality.
- Excellent communication skills are essential.
- Must be organized, dependable, and proactive.
Responsabilidades
- Respond to client inquiries via email, phone, and messaging.
- Assist with travel bookings, changes, and cancellations.
- Provide accurate information about destinations and agency policies.
- Follow up with clients to confirm trip details.
- Handle concerns or complaints efficiently.
Conocimientos
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized, dependable, and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
- 100% remote work with flexible scheduling.
- Opportunities for growth within the agency.
- Travel perks and exclusive industry discounts.
- Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.