Customer Representative

Inspired; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You'll assist with inquiries, handle bookings, and provide updates, ensuring top-notch service. The ideal candidate will have strong communication skills and a passion for travel. Enjoy 100% remote work with flexible scheduling and travel perks. Join us to create unforgettable experiences!

Serviços

100% remote work with flexible scheduling

Opportunities for growth

Travel perks and discounts

Ongoing training and support

Qualificações

• Experience in customer service, ideally in travel or hospitality.
• Ability to handle client inquiries professionally and empathetically.
• Willingness to learn new booking platforms and systems.

Responsabilidades

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about travel destinations and policies.
• Follow up with clients to confirm trip details.
• Handle concerns or complaints effectively.

Conhecimentos

Excellent verbal and written communication skills

Strong customer service experience

Organizational skills

Proactive and detail-oriented

Comfortable with technology

Descrição da oferta de emprego

About the job Travel customer representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Perks

• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!