Customer Representative

Inspired; Teletrabalho; BRL 40.000 - 50.000; Tempo integral

Resumo da oferta

A leading travel agency is seeking a Travel Customer Representative. In this role, you will support clients throughout their travel journeys, assisting with inquiries, bookings, and ensuring exceptional service. The ideal candidate should have excellent communication skills, strong customer service experience, and attention to detail. This remote position offers flexible scheduling, growth opportunities, travel perks, and a supportive team environment.

Serviços

100% remote work

Opportunities for growth

Travel perks

Ongoing training

Qualificações

• Previous experience in a travel or hospitality environment is a plus.
• Ability to handle customer inquiries with empathy.
• Passion for travel and helping others.

Responsabilidades

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations.
• Provide accurate information about destinations.
• Follow up with clients to confirm trip details.
• Handle concerns or complaints professionally.

Conhecimentos

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Comfortable with technology

Organized and dependable

Descrição da oferta de emprego

About the job Travel customer representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Perks

• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!