Customer Representative

Inspired; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading travel agency located in Brazil is looking for a Travel Customer Representative to assist clients throughout their travel journey. This remote role requires excellent communication skills, strong customer service experience, and a passion for travel. Responsibilities include responding to inquiries, assisting with bookings, providing travel information, and ensuring client satisfaction. Enjoy flexible scheduling and travel perks while growing with the agency.

Serviços

100% remote work

Opportunities for growth

Travel perks and exclusive discounts

Supportive team with ongoing training

Qualificações

• Experience in travel or hospitality customer service is preferred.
• High attention to detail and proactive demeanor are essential.

Responsabilidades

• Respond to client inquiries professionally.
• Assist clients with bookings and changes.
• Provide accurate travel information.
• Follow up for client satisfaction.
• Handle complaints with empathy.

Conhecimentos

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfort with technology

Passion for travel

Descrição da oferta de emprego

About the job Travel customer representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Perks

• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!